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Umpqua Bank

3.1

About this business

Location details

87 State Rte 26, Valley Springs, CA, 95252, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.114 reviews
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Shenna Hsu's profile image
Shenna Hsu 
2 weeks ago

I really admire the design of the Umpqua credit card. It could have been the most well designed credit card ever. Now the merge makes the customer use a different version of the card issued by Columbia Bank. Truly disappointed. No design at all and it looks so plain. 

davmar davmar's profile image
davmar davmar 
a year ago

Never have had a problem with Umpqua. Several years banking with them. All employees are wonderful. 

Braden Wilkerson's profile image
Braden Wilkerson 
a year ago

I am literally locked out of my checking account while someone is making unauthorized charges and the only thing the bank associate can tell me is that I need to call the number on the card and she cannot help me at all. Worst customer service at any Bank I've ever seen. 

Flood's profile image
Flood 
a year ago

I am literally locked out of my checking account while someone is making unauthorized charges and the only thing the bank associate can tell me is that I need to call the number on the card and she cannot help me at all. Worst customer service at any Bank I've ever seen. 

Brigitte Johnson's profile image
Brigitte Johnson 
2 years ago

They used to be friendly. Now they are rude, disrespectful, don’t know anything about your account and are not willing or able to help. Important notifications are not mailed to my mailing address. 

Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 3.1 star rating with 14 reviews. 

When is Umpqua Bank open?

Umpqua Bank is closed now. It will open on Monday at 9:00 a.m. 

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