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Umpqua Bank

3.1

About this business

Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good. Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money ... read more

Location details

87 State Rte 26, Valley Springs, CA, 95252, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.113 reviews
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davmar davmar's profile image
davmar davmar 
on Google
6 months ago

Never have had a problem with Umpqua. Several years banking with them. All employees are wonderful. 

Braden Wilkerson's profile image
Braden Wilkerson 
on Google
a year ago

I am literally locked out of my checking account while someone is making unauthorized charges and the only thing the bank associate can tell me is that I need to call the number on the card and she cannot help me at all. Worst customer service at any Bank I've ever seen. 

Flood's profile image
Flood 
on Google
a year ago

I am literally locked out of my checking account while someone is making unauthorized charges and the only thing the bank associate can tell me is that I need to call the number on the card and she cannot help me at all. Worst customer service at any Bank I've ever seen. 

Brigitte Johnson's profile image
Brigitte Johnson 
on Google
a year ago

They used to be friendly. Now they are rude, disrespectful, don’t know anything about your account and are not willing or able to help. Important notifications are not mailed to my mailing address. 

holly ondriezek's profile image
holly ondriezek 
on Google
a year ago

Our banker, HOLLY was FANTASTIC. She helped our 89 year old mother unravel years of financial troubles. She was knowledgeable, kind, and her customer relations are top notch !!!!! Thank you Holly, you're the BEST. 

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Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 3.1 star rating with 13 reviews. 

When is Umpqua Bank open?

Umpqua Bank is closed now. It will open at 9:00 a.m. 

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