Umpqua Bank

G Jamil 

on Google

3 weeks ago

Deposited a check, account shows funds available but they will not let me withdraw it. I wish banks weren’t necessary. The simplest and truest statement is “I earn money, I receive money, I have money” but that isn’t true when the bank aka middleman is involved and wants their cut. Decentralized currency couldn’t arrive soon enough. 

Jt Hawkins 

on Google

2 months ago

Went to drive-thru to pay my rent. Told the teller I was paying with cash, with a total of $550. I didn't look at the receipt when he handed it back to me because I was in a hurry. Granted, that was my mistake, when I went to the owner of my unit and showed him my receipt, I realized the receipt was wrong. It stated that I had paid $500.50! Take it back to the bank and spoke to Travis, the manager. He stated he would look into this and call me later that day. He did not call that day. I called the next day and got the assist... read more

STEVEN REPLOGLE 

on Google

4 months ago

Bank is good. However there is absolutely no customer service after hours. There is an automated service for reporting ya card stolen but if you have any issues after banking hours you are shit out of luck. 

Christopher L 

on Google

5 months ago

Umpqua clearly does not appreciate long term clients. They will run you through the ringer on procedures, that no other institution will. I say this as an Executive from another financial institution that was doing business with them. How Travis became an AVP, truly escapes me.