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Umpqua Bank

3.3

About this business

A full service bank for families, businesses and communities serving the American West. 

Location details

721 Chetco Ave, PO Box 1520, Brookings, OR, 97415, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.314 reviews
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mark billings's profile image
mark billings 
on Google
4 months ago

Worst experience ever. Had funds removed fraudulently and I was able to the money back so they said to bad eat sand $350 in fees. They wouldn’t do anything. They are such liars. They did nothing to protect my account. Because I got the $1000 back when it was unauthorized they said that was bad. I shouldn’t get it back. I wouldn’t send my worst enemy to them. The just want your money. CRAPPY IF ANY CUSTOMER SERVICE. 

Mike Gares's profile image
Mike Gares 
on Google
4 months ago

The fraud department stole my money. I was so happy with them in the past. I appears as though they are going down. They have charged me more fees than I’ve ever paid and provided no help on stolen funds. Go to a big bank. Not a dying bank run by horrible people Run far far away 

Linda Holmes's profile image
Linda Holmes 
on Google
4 months ago

Customer service is non existent. I would not recommend them unless I hate you. 

Mr Ed's profile image
Mr Ed 
on Google
10 months ago

This bank is completely confused, they offer online opening for a checking account. But have no clue how to facilitate it. Everyone I dealt with was slightly ignorant and had difficulty with reality. Sure happy they won't be handling any of my money's 

Anna Barros's profile image
Anna Barros 
on Google
a year ago

The staff is very helpful and professional 

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Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 3.3 star rating with 14 reviews. 

When is Umpqua Bank open?

Umpqua Bank is closed now. It will open at 9:30 a.m. 

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