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Umpqua Bank

3.2

About this business

A full service bank for families, businesses and communities serving the American West. 

Location details

625 E Gibbs Ave, Cottage Grove, OR, 97424, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.217 reviews
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Gursimran Singh's profile image
Gursimran Singh 
on Google
a month ago

This branch has an awesome team. They get you in and out fast, they don't rotate staff often so you see many familiar faces, and they only keep helpful people so you can always resolve issues easily. This branch is what keeps us banking with Umpqua. 🙏🏽 

Rani Kaur's profile image
Rani Kaur 
on Google
a month ago

A very kind and helpful staff. They have so many dedicated team members and we thoroughly enjoy working with everyone. The consistency and dedication of the team's work ethic has shown for many years. They also have one of the newer ATMs in the drive-thru that can take 50 bills at a time for very fast deposits. 

Jeremy Roth's profile image
Jeremy Roth 
on Google
8 months ago

Don’t bother. Worst bank I’ve ever used. I lost money banking here. Extremely slow and charged me for inactive accounts without notifying me. Totally unapologetic and unwilling to reverse the charges. 0 stars. 

Brent Trozelle's profile image
Brent Trozelle 
on Google
11 months ago
Persephone Bennett's profile image
Persephone Bennett 
on Google
2 years ago

I really like this bank. They're nice and straight forward. However, their automated system when you call does not work. Ive tried several times and it cant be my phone because not only have i tried using my landline, i tried using a friends phone earlier and it did not work. It would be great to access my balance via automated line rather than having to go in every time i need to check my balance. Tried to sign up for the online banking and the page i kept getting told me i didnt have permission to access the information. 

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Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 3.2 star rating with 17 reviews. 

When is Umpqua Bank open?

Umpqua Bank is closed now. It will open tomorrow at 10:00 a.m. 

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