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Umpqua Bank

3.7

About this business

A full service bank for families, businesses and communities serving the American West. 

Location details

61515 S Hwy 97, Bend, OR, 97702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.724 reviews
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Marianne Pratt's profile image
Marianne Pratt 
on Google
2 months ago

I have been a customer for almost 15 years, and the Umpqua has always served me well. If I could give more than 5 stars, I would do that. 

Jenny Kanoff's profile image
Jenny Kanoff 
on Google
2 months ago
Becky Van Batavia's profile image
Becky Van Batavia 
on Google
6 months ago

Rude young girl that is a teller. Unfriendly and was rushing me. Whole transaction took minutes. But so unfriendly, like she couldn’t be bothered with me. There were zero other customers in the bank. Husband asked to use the bathroom. She said no. He had to go across the street which was a very busy highway. Really? We are customers and cannot use their bathroom. They get a big fat minus in my review! How rude. This happened today. 

Austin Jones's profile image
Austin Jones 
on Google
2 years ago

Rude tellers and overall sub par banking services. Inability to admit fault in transaction mix up and blamed the West side location for being "short staffed". Severely lacking consistency between branches is frustrating and extremely unprofessional. 0/10, would not recommend. 

Lorne Caudill's profile image
Lorne Caudill 
on Google
2 years ago

I am a contractor and did a small task for the folks there. Very pleasant experience working for the staff. If they treat someone working for them so well....I am sure the customers are well pleased! Lorne 

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Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 3.7 star rating with 24 reviews. 

When is Umpqua Bank open?

Umpqua Bank is closed now. It will open on Monday at 9:00 a.m. 

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