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A full service bank for families, businesses and communities serving the American West.
61515 S Hwy 97, Bend, OR, 97702, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
I have been a customer for almost 15 years, and the Umpqua has always served me well. If I could give more than 5 stars, I would do that.
Rude young girl that is a teller. Unfriendly and was rushing me. Whole transaction took minutes. But so unfriendly, like she couldn’t be bothered with me. There were zero other customers in the bank. Husband asked to use the bathroom. She said no. He had to go across the street which was a very busy highway. Really? We are customers and cannot use their bathroom. They get a big fat minus in my review! How rude. This happened today.
Rude tellers and overall sub par banking services. Inability to admit fault in transaction mix up and blamed the West side location for being "short staffed". Severely lacking consistency between branches is frustrating and extremely unprofessional. 0/10, would not recommend.
I am a contractor and did a small task for the folks there. Very pleasant experience working for the staff. If they treat someone working for them so well....I am sure the customers are well pleased! Lorne
Umpqua Bank has a 3.7 star rating with 24 reviews.
Umpqua Bank is closed now. It will open on Monday at 9:00 a.m.
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