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Umpqua Bank
- Banks
- Bend, OR
About this business
A full service bank for families, businesses and communities serving the American West.
Location details
61515 S Hwy 97, Bend, OR, 97702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Rude young girl that is a teller. Unfriendly and was rushing me. Whole transaction took minutes. But so unfriendly, like she couldn’t be bothered with me. There were zero other customers in the bank. Husband asked to use the bathroom. She said no. He had to go across the street which was a very busy highway. Really? We are customers and cannot use their bathroom. They get a big fat minus in my review! How rude. This happened today.
Rude tellers and overall sub par banking services. Inability to admit fault in transaction mix up and blamed the West side location for being "short staffed". Severely lacking consistency between branches is frustrating and extremely unprofessional. 0/10, would not recommend.
I am a contractor and did a small task for the folks there. Very pleasant experience working for the staff. If they treat someone working for them so well....I am sure the customers are well pleased! Lorne
On 072722, I was at this location after the call center told me I had to come in. However the bank requires appointments to be made in advance. I had driven 40 miles to come in. Instead of being turned away, the bank manager was very concerned and went out of her way to take care of us. She was very polite and kind and caring. We were very pleased with the service we received at this Umpqua Bank location.
I absolutely love this bank. I have never have had a single problem with them. So, to say I'm unhappy about the events to come is a major understatement. When the branch I was with went to 1rst Community I had problems with them, A LOT of problems so I decided to come back and here we go again. I really wish you would stay the way it is. Looks like I'm on the hunt for a new bank.
Frequently asked questions about Umpqua Bank
How is Umpqua Bank rated?
Umpqua Bank has a 3.6 star rating with 22 reviews.
When is Umpqua Bank open?
Umpqua Bank is open now. It will close at 5:00 p.m.
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