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Umpqua Bank
- Banks
- Newport Beach, CA
About this business
Location details
4040 MacArthur Blvd #100, Ste 100, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have owned and operated businesses for over 30 years. I can say with total sincerity that Umpqua's level of service, client care, creativity, and support in general, is truly exceptional and even more so in the banking vertical. In a word? Superb bankers in every way that care about you and it shows. Umpqua, bar-none, is the best commercial bank I have ever done business with.
Stay away from this bank and the one they merged with, Columbia Bank. The worst customer service ever from any financial institution. 45 minutes on hold just to get some account information, with no results. My money is going elsewhere.
I have not had a single positive interaction in my dealings with Umpqua Bank. I have been continually told I am late on my loan payments, EVEN THOUGH I have the bank records that prove the payments were made ON TIME. When I have called the bank to question the discrepancy, the customer service people have been less than knowledgeable and completely useless. And, I am really trying not to make this about the individuals, but stay focused on the inadequacies of the bank's ability to competently service their loan products. I h... read more
Service and bank is great, just when driving in do not go to the Hyundai capital building as maps says. Go around to the street entrance when you can see the Umpqua sign. Hours are rough too, check em before you go in case they are closed for lunch or Tuesday or Thursday. Please like this review and follow me if you find helpful.
Frequently asked questions about Umpqua Bank
How is Umpqua Bank rated?
Umpqua Bank has a 3.5 star rating with 6 reviews.
When is Umpqua Bank open?
Umpqua Bank is closed now. It will open at 9:00 a.m.
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