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Umpqua Bank
- Banks
- Boise, ID
About this business
A full service bank for families, businesses and communities serving the American West.
Location details
280 S Capitol Blvd, Ste 101, Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had the unfortunate experience of dealing with Rick McMann in their SBA lending department. His complete lack of care and professionalism was truly astounding. His work efforts were extremely poor and we had to have our initial connections from Bank of America get on him to follow up and do his job. This bank DOES NOT care about their customers, and it is shown by the employees’ effort or lack thereof. What makes this worse is that this gentleman is supposed to be the VP of SBA lending and set an example of leadership. I h... read more
Most improfessional bank tellers I've EVER come across,had to drive across town to get help from another location, this location is clueless. Avoid.
I went to the bank today with my kids to deposit money they had earned at a lemonade stand. We found out that my son, age 4, had fees charged to his account that dropped it to zero. Then they closed his account. They need to do further research to see what the fees were. So I have to explain to my kids that sometimes the bank doesn't keep your money safe, it takes it from you without notice. Ridiculous. They also got rude and aggressive with me when I told them just to close down the rest of our family's accounts. Really bad... read more
I went to the bank today with my kids to deposit money they had earned at a lemonade stand. We found out that my son, age 4, had fees charged to his account that dropped it to zero. Then they closed his account. They need to do further research to see what the fees were. So I have to explain to my kids that sometimes the bank doesn't keep your money safe, it takes it from you without notice. Ridiculous. They also got rude and aggressive with me when I told them just to close down the rest of our family's accounts. Really bad... read more
Kudos to Kelly Jones at Ontario whose expertise today resolved a 25-day ordeal of getting my money out of a savings account.
Frequently asked questions about Umpqua Bank
How is Umpqua Bank rated?
Umpqua Bank has a 2 star rating with 7 reviews.
When is Umpqua Bank open?
Umpqua Bank is closed now. It will open on Monday at 9:00 a.m.
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