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Umpqua Bank
- Banks
- Vancouver, WA
About this business
A full service bank for families, businesses and communities serving the American West.
Location details
3301 E 4th Plain Blvd, Vancouver, WA, 98661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been banking with UMPQUA since it was Sterling Bank. I have had nothing but a very positive experience and an exceptional relationship with this bank. I feel like I am always treated like royalty at this bank and they have constantly gone out of their way for me to make sure they have what I need. Andrea, Jeanine, Courtney and Bonnie are amazing employees and are always so friendly and helpful. And of course, Rosie who has been the manager of this branch for decades, is absolutely a top-notch professional in everythin... read more
I have been at Umpqua Bank ever since it was First Independent Bank. So, it's a very long time. I have nothing but good things to say about Umpqua bank. I have always been treated with the utmost respect. If there have ever been any issues with my account, they have always been patient and understanding with me, given my disabilities etc. I highly remember them.
I have been at Umpqua Bank ever since it was First Independent Bank. So, it's a very long time. I have nothing but good things to say about Umpqua bank. I have always been treated with the utmost respect. If there have ever been any issues with my account, they have always been patient and understanding with me, given my disabilities etc. I highly remember them.
I am so dissappointed that I spent the time and energy moving ALL of our business and many of our personal accounts to Columbia Bank only to become Umqua (Five accounts in total, a large undertaking for a business of any size). The frustration that I have with their online banking system is UNPARALLELED. How such a reputable bank can have such an absolute outdated, arduous and user unfriendly online banking system is beyond me. The only reason I am giving 2 stars and not one is because the actual staff in person are lovely, ... read more
I have been a victim of fraud, harassment, miscalculation, extra interest by Umpqua Bank on my loan. Recently the just did the unthinkable, worst bank ever, on my HELOC account, they sent me duplicate payments statements for the same loan amount, and I had to spend hours trying to resolve. Eventually when they resolved it and asked me to make only 1 payment which I did and after they told me that the other payment is waived, they sent my details to credit agency as DELINQUENCY in payment and hurt my credit score. Worse Bank ... read more
Frequently asked questions about Umpqua Bank
How is Umpqua Bank rated?
Umpqua Bank has a 2.6 star rating with 17 reviews.
When is Umpqua Bank open?
Umpqua Bank is open now. It will close at 5:00 p.m.
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