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Umpqua Bank

2.6

About this business

Location details

680 West Rose Street, Walla Walla, WA, 99362, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.620 reviews
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Macyn Scherger's profile image
Macyn Scherger 
2 weeks ago

If I could give negative stars I would. Horrible service since 2020. My mom and dad have been banking with Colombia since it was Whitman Bank many years ago. A few years ago I got a clover cc machine for my business and long story short my account number was given to SOMEONE ELSE WITHOUT MY KNOWLEDGE and didnt tell me until I was on vacation and stranded because they froze my account. Never did get my few thousand back after months and months of arguing. I changed banks temporarily until they became Umpqua. I changed back an... read more

Hannah Rogers's profile image
Hannah Rogers 
a year ago

What absolute HORRIBLE customer service!!! After cashing checks in the drive through for more than 2 years, I'm told I have to park and walk in the bank to cash it now (while already waiting in the drive through for almost 10 minutes) because I'm a non customer and that's their policy. The woman behind the counter had no excuse except they must have trained someone badly....for 2 years?? Definitely not worth becoming a customer, and definitely don't recommend their services  

Matt and Julee Smith's profile image
Matt and Julee Smith 
a year ago

Absolute nightmare to deal with. Their processes are slow and complicated. We set up a bank account for a non-profit and they charge a $30 monthly fee... For a non-profit! Garbage bank! 

Anonymous's profile image
Anonymous 
a year ago

Absolute nightmare to deal with. Their processes are slow and complicated. We set up a bank account for a non-profit and they charge a $30 monthly fee... For a non-profit! Garbage bank! 

Bruce Hines's profile image
Bruce Hines 
a year ago

Customer Service leaves a lot to be desired. 

Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 2.6 star rating with 20 reviews. 

When is Umpqua Bank open?

Umpqua Bank is closed now. It will open on Monday at 9:00 a.m. 

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