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Umpqua Bank

2.6

About this business

A full service bank for families, businesses and communities serving the American West. 

Location details

680 West Rose Street, Walla Walla, WA, 99362, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.619 reviews
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Hannah Rogers's profile image
Hannah Rogers 
on Google
6 months ago

What absolute HORRIBLE customer service!!! After cashing checks in the drive through for more than 2 years, I'm told I have to park and walk in the bank to cash it now (while already waiting in the drive through for almost 10 minutes) because I'm a non customer and that's their policy. The woman behind the counter had no excuse except they must have trained someone badly....for 2 years?? Definitely not worth becoming a customer, and definitely don't recommend their services  

Matt and Julee Smith's profile image
Matt and Julee Smith 
on Google
9 months ago

Absolute nightmare to deal with. Their processes are slow and complicated. We set up a bank account for a non-profit and they charge a $30 monthly fee... For a non-profit! Garbage bank! 

Anonymous's profile image
Anonymous 
on Google
9 months ago

Absolute nightmare to deal with. Their processes are slow and complicated. We set up a bank account for a non-profit and they charge a $30 monthly fee... For a non-profit! Garbage bank! 

Bruce Hines's profile image
Bruce Hines 
on Google
9 months ago

Customer Service leaves a lot to be desired. 

Mr. Buffalo Esq.'s profile image
Mr. Buffalo Esq. 
on Google
a year ago

Not super happy with the Umpqua Bank buyout of Columbia Bank. No one I recognize is at the new bank after my many years with the former bank. Even through its changes, the personnel stayed the same. Oh well. I'm pretty sure Umpqua Bank will do fine going forward, right? 

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Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 2.6 star rating with 19 reviews. 

When is Umpqua Bank open?

Umpqua Bank is open now. It will close at 5:00 p.m.  

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