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Umpqua Bank

3.2

About this business

Location details

333 Southwest Ellsworth Street, Albany, OR, 97321, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.227 reviews
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Brenna Stahlnecker's profile image
Brenna Stahlnecker 
3 months ago

I wish I could give less than one star. They drained my joint account without my knowledge or any kind of notice to cover my partners overdraft fees... we joined with "Umpqua" 8+ years ago and ever since it turned into "Colombia" we have been treated like dirt, given nonsense fees and then fined for being broke because we cant afford such fees... a backwards system if you ask me. 100% do not bank with them. 

Natalie Ford's profile image
Natalie Ford 
4 months ago

Nice employees, a bit of a wait! 

Mark R. Smithson's profile image
Mark R. Smithson 
5 months ago

I banked with Umpqua for 5 years and never a problem. They reimbursed ATM fees charged by other banks. Then, Columbia Bank took over, and no more reimbursements. In fact, they charge me $2.50 each time I use a non-Columbia Bank ATM. Now it costs as much as $6.25 for a single transaction. So Umpqua Bank customers became accustomed to the convenience of ATMs, and Columbia Bank cashes in on it at our expense. Obviously they don't care about their customers. 

TyCobb 41's profile image
TyCobb 41 
8 months ago

Trash bank there cashier check machine broken and they think it's funny 

susan baillie's profile image
susan baillie 
a year ago

Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 3.2 star rating with 27 reviews. 

When is Umpqua Bank open?

Umpqua Bank is closed now. It will open on Monday at 9:00 a.m. 

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