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Umpqua Bank
- Banks
- Mercer Island, WA
About this business
Umpqua Bank is the west coasts largest community bank. We provide banking solutions for consumers and businesses, focused on making banking easy and convenient. Umpqua understands that the role of a community bank includes supporting our communities by donating to worthy causes and volunteering time. Our community involvement is just an extension of our business. We believe everyone deserves a banking relationship built on trust and we deliver on our service promise by providing knowledgeable bankers who get to know every cu... read more
Location details
7803 SE 27th St #170, Ste 170, Mercer Island, WA, 98040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
we are S&S BEST AUTO SALES and we are extremely disappointed with the service I have received from Umpqua Bank. We have been trying to pay off our car loan and obtain the title for over 30 days now, and despite numerous attempts to contact the bank, we still have not received the necessary information. This delay is not only causing us stress and frustration, but it is also putting us at risk of facing fines and problems with the DMV. I would strongly advise to avoid dealing with Umpqua Bank at all costs. Their lack of commu... read more
Umpqua bank has gone down the tubes since the merger. They've started charging a monthly fee for bill pay -- a monthly fee to use my own money. No other bank I can find imposes this fee. Worse, the employees I talked to about the new charge on my account had no idea about the policy, so it took almost an hour to get an answer. I've closed my account.
I've come in to this branch a few times, and every single time, I've been impressed with the service I receive here. Cindy has always helped me and always seems genuinely willing to go above and beyond to solve any problems i might be having.
I don’t often visit in person, so I was delighted to be so warmly welcomed into the bank. The manager of another branch met me here at my home branch to complete some documents so it would be more convenient for me. Nice touch!!
Frequently asked questions about Umpqua Bank
How is Umpqua Bank rated?
Umpqua Bank has a 3.7 star rating with 6 reviews.
When is Umpqua Bank open?
Umpqua Bank is closed now. It will open tomorrow at 9:00 a.m.
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