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Umpqua Bank

3.6

About this business

Location details

224 SW 152nd St, Burien, WA, 98166, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.624 reviews
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Lore Gomez's profile image
Lore Gomez 
a month ago

Excellent Service from Ana and Mario. I had an amazing experience with Ana and Mario. Their customer service is truly exceptional! They are professional, friendly, and incredibly efficient. They resolved everything quickly and effectively, making the entire process smooth and stress-free. Thank you guys for your outstanding attention and dedication. You both are a great asset to the bank! Highly recommended! ⭐⭐⭐⭐⭐ 

Manuela Morris's profile image
Manuela Morris 
a month ago

Mario at Columbia Bank provided amazing customer service! He was incredibly patient, kind, and professional throughout the entire process. He took the time to explain everything clearly, answer all of our questions, and make sure we felt comfortable and taken care of. We truly appreciated his patience and willingness to help. Thank you, Mario, for making our experience so easy and pleasant. Highly recommend him! 

Justin Sims's profile image
Justin Sims 
4 months ago

I was supposed to take ah survey after my call but it just hung up on me however I wanted to give a huge thanks to Ana and Rum for all of their assistance today they were extremely kind, friendly, and helped resolve part of the issue that I had. The other part was completely outside of their control so I had to call customer service and they were able to help me resolve the other part. People always complain when they received bad service or don't receive the service they expect but when they get the service they expect or b... read more

Kurt Goetzinger's profile image
Kurt Goetzinger 
5 months ago
Amy Lamon's profile image
Amy Lamon 
a year ago

My joint account was compromised so they disabled my main checking. It took over 2 weeks to resolve my issues. They locked my account without access for 2 weeks. Never banking with Umpqua again. 

Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 3.6 star rating with 24 reviews. 

When is Umpqua Bank open?

Umpqua Bank is closed now. It will open at 9:00 a.m. 

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