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Umpqua Bank

3.6

About this business

Umpqua Bank is the west coasts largest community bank. We provide banking solutions for consumers and businesses, focused on making banking easy and convenient. Umpqua understands that the role of a community bank includes supporting our communities by donating to worthy causes and volunteering time. Our community involvement is just an extension of our business. We believe everyone deserves a banking relationship built on trust and we deliver on our service promise by providing knowledgeable bankers who get to know every cu... read more

Location details

10406 N Division St Ste 101, #101, Country Homes, WA, 99218, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.616 reviews
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Doreen Thompson's profile image
Doreen Thompson 
on Google
6 months ago

Very slow service! 

Jana Lovelady's profile image
Jana Lovelady 
on Google
a year ago

Called to dispute a change. Talked with Pamela, who said she’d give me a number than put me on hold. That’s it. No other info. I waited on the phone for 30 min listening to the same music. I hung up. I called back 3 more times. Trying to get this resolved before the bank closes.. APPARENTLY, she transferred me and I was supposed to get another phone tree answering machine to disputes. Nope, no transfer machine. No apology. I’ve been dealing with this since 3, and it closes in an hour. Never mind I work graveyard and am suppo... read more

chris baker's profile image
chris baker 
on Google
a year ago

Very easy to do business with. Answered my questions and offered advice when needed. Nice people 

Doug Claypool's profile image
Doug Claypool 
on Google
a year ago

Best bank ever! They give money access to checks from outside institutions instantly (for a small business that can make or break you). Tellers are dedicated to knowing your name... if you have problems I would suggest self evaluation. 

Maria Lopez's profile image
Maria Lopez 
on Google
a year ago

Things were great at first and was also told that I wouldn't have to deal with money being taken out of my account unless it was there. Learned that the hard way and they charged me 40 bucks to cancel something on auto pay. 

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Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 3.6 star rating with 16 reviews. 

When is Umpqua Bank open?

Umpqua Bank is closed now. It will open at 9:00 a.m. 

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