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Umpqua Bank

3.6

About this business

Umpqua Bank is the west coasts largest community bank. We provide banking solutions for consumers and businesses, focused on making banking easy and convenient. Umpqua understands that the role of a community bank includes supporting our communities by donating to worthy causes and volunteering time. Our community involvement is just an extension of our business. We believe everyone deserves a banking relationship built on trust and we deliver on our service promise by providing knowledgeable bankers who get to know every cu... read more

Location details

828 NE Northgate Way, Seattle, WA, 98125, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.616 reviews
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CaptCrookedBeard's profile image
CaptCrookedBeard 
on Google
4 months ago

I had to cash a check today, wasn't excited about going to umqua bank due to a poor experience at a different branch. However, the team at north gate was amazing, completely changed my opinion. Azadeh, Danielle and the assistant branch manager have amazing customer service. Even though I was not an account holder they were welcoming and more than willing to help. There were issues with the check I was trying to cash, so multiple phone calls had to be made. They all teamed up to help me get the matter resolved, and in the end... read more

colin elliot's profile image
colin elliot 
on Google
4 months ago

Retro building. Huge smell of damp inside (to the extent that it's probably a health concern for the staff). Imagine smelling a box of second hand vinyl that had been stored in a garden shed for 30 years. Staff were helpful. 

Tiffani Ghosh's profile image
Tiffani Ghosh 
on Google
5 months ago

Teller Mitchell do not recommend. I prefer Danielle or Albert. More friendly and relateable and don’t have a off putting demeanor 

HJ Jung's profile image
HJ Jung 
on Google
11 months ago

I have been banking with Umpqua bank for more than 15 years and always satisfied with their customer services. The bankers are friendly and listen to the concerns that can be nuisance. Especially, the branch manager, Abner, was very helpful and listened to my concerns with a professional manner! I highly recommend them! 

Jon Mo's profile image
Jon Mo 
on Google
a year ago

Supppper unprofessional. Banker just applied for credit card I didn’t asked and then spend 5 min just trying to find credit cards they have on the website. Again unprofessional and 1 star service if you value your time don’t do business with them. 

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Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 3.6 star rating with 16 reviews. 

When is Umpqua Bank open?

Umpqua Bank is open now. It will close at 6:00 p.m.  

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