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UMB Bank

4.5

About this business

Location details

13813 East 39th St S, Independence, MO, 64055, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.5124 reviews
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Dogtree106 ..'s profile image
Dogtree106 .. 
6 years ago

The employeesThere rude self absorbed Well groomed I really hate going there but I have no other choice 

Barbara K.'s profile image
Barbara K. 
9 years ago

I only know one thing about this so-called bank: They will not provide notary services to people who do not bank there. Meanwhile, there is not another customer in sight. This is so un-nebraskan, shortsighted & stupid! A.L. Kash 

Sarah S.'s profile image
Sarah S. 
9 years ago

Crappy bank. Tellers are the nicest people in the world, but manager won't work with you if anything goes wrong. Extremely dissatisfied and am closing my account ASAP. I would highly discourage anyone from banking with UMB in Fountain. 

Brittany D.'s profile image
Brittany D. 
11 years ago

Do you got to pay to get a bank account 

bpub1_1's profile image
bpub1_1 
13 years ago

Can you explain to me how it is that you don't have a mobile app for Android smartphones, when they account for 52% of the smartphone market in the US? You have an iPhone app and Apple only has 33% of the market share. Even the small local Credit Union that we have an account with has this. Just another reason to leave UMB for good.... 

gracepotter's profile image
gracepotter 
13 years ago

I have been a satisfied customer with UMB Bank for 7 years. And I have to say this....I will NEVER go to this branch again. SHERRY GOUCH is the absolute worst bank employee I have ever had the displeasure of dealing with. I recognized her while I was waiting in line (there was no one in front of me, she was running off copies for 10 minutes while I sat and waited) to speak to a personal banker about some activity on my checking account. I had been to the branch previously and had less than satisfying results from her in the ... read more

deniseymead's profile image
deniseymead 
13 years ago

Terrible Commercial teller service. The service is very slow and I usually end up wasting my lunch break waiting in lines with only 1 person ahead of me. 

jesmith31's profile image
jesmith31 
13 years ago

It"s good and fast quality service. Never had any major problems. Just a few minor, I had to have my address changed twice, before it was finally registered in the system. That"s it, other than that no problems at all. 

vlmrdm's profile image
vlmrdm 
13 years ago

This company is totally lacking in integrity. I have tried to participate in this local bank but am thwarted at every turn. I made a $500 payment on my credit card which was never credited to my account ( yet funds were taken from my checking acct). I went back and forth for months getting wrong contact info and hearing responses like, "that fax number hasn't been in service for a long time" After a year I gave up. I have closed my account now, and in trying to pay off, I cannot access the website because it has changed and ... read more

Frequently asked questions about UMB Bank

How is UMB Bank rated?

UMB Bank has a 4.5 star rating with 124 reviews. 

When is UMB Bank open?

UMB Bank is closed now. It will open tomorrow at 9:00 a.m. 

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