UMB Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

UMB Bank

4.2

About this business

Location details

18909 E 48th St, Independence, MO, 64055, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.249 reviews
Select a rating
Heidi Greer's profile image
Heidi Greer 
4 weeks ago

This branch is the best ! I drive from Harrisonville to this branch and there is a UMB bank closer (which is good too) but I prefer to use this branch as the ladies are so friendly and helpful! Yes only one person in the lobby as it is small but the door does say that before you walk in and I don't mind waiting on my car . I can't rave enough about Hannah , Brea, there is another lady that is amazing and young man ! Way to go UMB ! 

Mid Land's profile image
Mid Land 
2 months ago

WARNING: PREDATORY BANK! Not BBB accredited due to large number of unresolved complaints. Has faced many class action lawsuits including one with $7.8 million settlement alleging UMB reordered debit card transactions from highest to lowest dollar amount, causing excessive overdraft fees. Charges 31.74% for credit card interest rate. It's a bank that will grind it's customers into dividends to feed it's share holders. Pirated $2,280 out of my account in "excessive withdrawal charge (s)" (proof in hand), and won't return. The ... read more

Bill Thomas's profile image
Bill Thomas 
3 months ago

I would think twice before I would even consider doing business with this bank and or this location. The bank would not even talk to me about an issue settling an estate when my mother passed away in 2020. After my mom passed i tried to take a copy of the Will and Bank Documents to the bank to discuss arrangements. They refused to even talk to me. They told me the document I had was not valid because it did not have a number stamped on it or something to that fact. When I ask my brother about the difference between the copy ... read more

Debi Armstrong's profile image
Debi Armstrong 
3 months ago

Tellers here are the best!! They know me when I drive up and by voice - chat, but are still professional. 

Robert “robb, robbie” Martin's profile image
Robert “robb, robbie” Martin 
11 months ago

Clean and air conditioning was great. 105heat index. Bree was very helpful 

Frequently asked questions about UMB Bank

How is UMB Bank rated?

UMB Bank has a 4.2 star rating with 49 reviews. 

When is UMB Bank open?

UMB Bank is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com