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UMB Bank

4.4

About this business

Location details

301 MO-7, MO-7, Independence, MO, 64015, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.4104 reviews
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J P's profile image
J P 
a month ago

Worst branch for a terrible bank. High fees and no care for elderly clients. Tellers at this branch where very unhelpful and dismissive. 

Mid Land's profile image
Mid Land 
2 months ago

WARNING: PREDATORY BANK! Not BBB accredited due to large number of unresolved complaints. Has faced many class action lawsuits including one with $7.8 million settlement alleging UMB reordered debit card transactions from highest to lowest dollar amount, causing excessive overdraft fees. Charges 31.74% for credit card interest rate. It's a bank that will mince it's customers into dividend patties to feed it's wealthy dinosaur shareholders like much of their management. Pirated $2,280 out of my account in "excessive withdrawa... read more

Mark Yager's profile image
Mark Yager 
2 months ago

Helpful, polite and patient. Stayed with us till after closing time to finish the account opening. 

Teddy Tompkins's profile image
Teddy Tompkins 
2 months ago

I've banked with UMB for over 35 years. Really friendly folks and very adept at answering questions and giving me instructions. When ever I go in I'm greeted and made to feel welcome. Very neighborly. Won't go anywhere else. Love this bank and its excellent customer service! 

derick fuller's profile image
derick fuller 
3 months ago

Great place. Very trust worthy. Would recommend and that's saying a lot as I have had problems with banks since 2017. 

Frequently asked questions about UMB Bank

How is UMB Bank rated?

UMB Bank has a 4.4 star rating with 104 reviews. 

When is UMB Bank open?

UMB Bank is closed now. It will open at 9:00 a.m. 

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