This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
UMB Bank
- Banks
- Kansas City, MO
About this business
From commercial banking to consumer banking and asset management for individuals and institutions, UMB Bank Historic Northeast Branch and ATM in Kansas City, MO focuses on creating a customer experience that is more than people have become accustomed to expect.
Location details
6400 Independence Ave, Kansas City, MO, 64125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
12 YEAR CUSTOMER HERE. Thanks for the horrible customer service nice to know my loyalty was worth keeping.
I took family photos for an employee of yours last month Lynn Becka. I handed her over the CD and transferred the files to her laptop from my jump drive as well. She wrote me out a check for $200 as we agreed upon. She asked then on Oct 27th that I hold off on cashing it until the 31st. In the mean while, she put a hold on it to stop the payment leaving me with charges against me from my bank. As an employee of a bank, she knew what she was doing to cheat me out of payment. Obviously she has done this before. You need to loo... read more
This is the worst bank ever. They charge a high service fee and manage to not care about their customer at all. If anyone wants to pay high fees and get no service, here's your absolute choice.
Awful customer service. Been a customer since 2006 and UMB could care less.
My grandson has banked there for several years and has worked for the same company for those years. Every December he gets a bonus from that company. This year the bank put a hold on his check. This was their Christmas plus bills due. Staff in office would not help or listen. Manager called and said she'd look into it. After 2 days nothing done. I am sure if it was their money it would be a different story. Like there is not enough stress this time of the year.
I tried to open a business account but the woman who helped me was on hurry. She just gave me papers to look at. I guess she was to busy to do business with us. Very disappointed!
Frequently asked questions about UMB Bank
How is UMB Bank rated?
UMB Bank has a 4.1 star rating with 134 reviews.
When is UMB Bank open?
UMB Bank is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com