UM Center for Diabetes and Endocrinology at UMMC Midtown Campus

Kade E. 

on Google

3 weeks ago

These stars are purely for the nurse who taught me how to give myself injections and the people who did my bloodwork because they were lovely. As a trans person, however, the care realy felt sub-par. My first ever interaction with this office 2 years ago, the office person told me my insurance (BCBS) wasn't accepted after I mentioned wanting to transition as the reason for the appointment (another desk person later confirmed w some confusion that insurance is definitely accepted). Beyond that, over the course of two years an... read more

Kary Irle 

on Google

a month ago

If patients have Blue Cross/ care First insurance, they ate responsible for the facility fee of $222.40 for routine visits. Neither the office nor the insurer explained that with a new fiscal year, the patients would be liable for the fee. According to Blue Cross, the Midtown Diabetes Center could use a different code for routine office visits, but the office chose not to change their coding. Second issue was getting in touch with the office. I was automatically put in hold & the call disconnected over 2 days, 15 calls. The ... read more

Jill Blankespoor 

on Google

2 months ago

I am completely out of insulin. I never can get through to anyone when I call about anything- long hold times. When you leave them a voice mail- no one bothers to call you back. Insulin glargine is on currently on back order. I asked them to call into their pharmacy a different brand of insulin, instead of my normal pharmacy. They took all day and did exactly what I told them not to do, they called in a prescription for Insulin Glargine to my normal pharmacy instead of calling a different brand of insulin to their pharmacy a... read more

Anisha Dharshi Reddy 

on Google

6 months ago

I'm baffled by the negative reviews. I have been a patient with UMMS for almost 20 years. I've seen multiple providers over those years, and while each one had strengths and weaknesses, not a single one made me feel like they weren't 100% committed to my needs and goals as a patient. On top of that, the office staff is friendly and loving, welcoming and funny. They always have been. Every endocrinologist in this office is board certified. Look it up. If you need a stellar provider, I've been seeing Dr. Malek for over 10 year... read more

Valerie Stubbs 

on Google

9 months ago

this place is the worst. I was with them for almost 20 yrs and they are horrible. I just called to have my paperwork sent to a new dr and I thanked the person. I said have a nice day and she says ummhmm. SMH get it together. Do better, I called over a month ago for the paperwork to be sent and nope. Be nice if people actually worked when at work instead of talking