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Ultimate Home Theater
- Retail
- Boerne, TX
About this business
Ultimate Home Theater - Boerne is a home theater store located in Boerne, TX, that is a "one stop shop" for all of your audio/visual and home automation needs! Our custom installations include big screen TV's, audio/visual players, speakers, surround sound systems, receivers, projectors, theater seating, rack systems, TV lifts, universal remote controls, and more. We also specialize in smart home and home automation, and carry top of the line products from Control4, one of the most experienced companies in the industry. Stop... read more
Location details
710 E Blanco Rd, Boerne, TX, 78006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A first impression is always a great start pertaining to customer service, unfortunately not in this case. I called to ask if this business runs credit checks, since most entertainment places do in case someone needed to make payments. I was answered to a woman by the name of Kathy, and I asked my question, as said before. I thought I would get a simple "yes" or "no I'm sorry", and instead I got a very rude, sarcastic "what kind of a question is that??", as if I was stupid to ask that. It's a simple question really. If you w... read more
Business response:
Miss DeLaTorre, perhaps if you would have identified yourself starting with your name, and explained why you were asking the question I would have been more helpful. I truly believed you to be a telemarketer who was attempting to sell a credit program. I apologize that I came across rude, that was not my intention.With a proper introduction, I would have been happy to answer all your questions. I take all "grievances" seriously and I am in hopes you too will also learn from the experience. I wish you luck in resolving the is... read more
RecommendedMatt, was amazing! switched from Magnolia and Ultimate Home Theater did above and beyond!
I have used Ultimate Home Theater several times keeping my AV equipment up-to-date and functioning. Great people, great Service- couldn’t be happier. Feels really good using Local competent companies. 👍👍👍👍
I do not normally do posts such as this unless service was really bad but in this case, the service is so great , I had to let people know. The team at Ultimate Home Theater are great to work with, very friendly and professional at the same time. Cathy works to get you scheduled quickly and the staff show up on time and make sure they not only do what was requested but to make sure everything is working properly and you know how to use your system. I strongly suggest using this company with any home theater or entertainment ... read more
James is an outstanding guy. He's an artist when it comes to getting everything set up. Great sound and picture. I give him a big Thumbs Up. Thanks James
Frequently asked questions about Ultimate Home Theater
How is Ultimate Home Theater rated?
Ultimate Home Theater has a 5 star rating with 14 reviews.
When is Ultimate Home Theater open?
Ultimate Home Theater is closed now. It will open tomorrow at 9:00 a.m.
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