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Ugo Artistry
- Wellness
- Charlotte, NC
About this business
Location details
2424 W Mallard Creek Church Rd Suite G, Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I always enjoy getting facials at Ugo Artistry. Its been a little over a month since I've been there due to traveling and although I did not have an issue with my esthetician (she's wonderful!), I noticed that the noise level was very distracting. Typically in a spa environment its quiet and serene, however when receiving my service I heard loud talking and laughing that was either coming from the hallway or the room next door. I couldn't really relax during my service which was disappointing.
I have been using this spa facility for over a year...maybe close to 18months-2yrs??. I am just now leaving a review and decided to read a few of them... some of the negative ones are a bit old and (for me) maybe things did/have improve...idk bc I wasnt going here "years" ago per some of the review dates...but I have ONLY positive comments in my time frame. I always am able to book via text, even make changes. They ALWAYS work with me. I do WISH that payments were an option of cash or card..but I know the rule, so im prepare... read more
I had an amazing experience! From start to finish, everything was professional, clean, and comfortable. I felt completely at ease and was very thorough and gentle throughout the entire process. The results were smooth and amazing! I will definitely be back and highly recommend her to anyone looking for a great waxing experience.
Very shady business practices - owner refused to honor their gift certificate claiming it had expired after a year. After being advised that federal and state law dictate that gift certificates are not to expire until it has been at least five years, owner doubled down on the policy and claimed there was no way to apply the funds when she could have simply comped the service since she obviously received the funds when the gift certificates were rendered. NOTE: this conversation originally took place in 2023. It appears the p... read more
Emily was experienced, friendly and very efficient.
Frequently asked questions about Ugo Artistry
How is Ugo Artistry rated?
Ugo Artistry has a 4.6 star rating with 281 reviews.
When is Ugo Artistry open?
Ugo Artistry is open now. It will close at 7:00 p.m.
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