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202 W 96th St, New York, NY, 10025, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 7:00 p.m. |
HARRISON (one of the best customer service reps I’ve encountered in a long time, in any industry) is THE BEST!! My iPhone 16 was stuck in Accessibility Mode and I rebooted and followed all instructions on Google to no avail. Took the phone to the AT&T store e (95th and Broadway who were both ridiculously rude and dismissive (95th and Broadway). Repeatedly said “Apple Store Apple Store Apple Store.” I am strongly considering switching carriers. Big shout out to ubreakitifix and Harrison in particular!!!
They took a long time to fix my devices. After telling me they'd do it after in a week, I had to wait almost three weeks while they waited for parts. I sent in three devices for fixing. My laptop was unrecoverable, but they put my data on a hard drive (wasn't cheap). One they fixed successfully. The fix of my iPad didn't work. These things are probably not their fault, but it was frustrating. They were very kind and respectful. They were very forthcoming about what the delays were. They gave me a refund for the unsuccessful ... read more
Went above and beyond to help
They fixed my phone quickly and it looks great. Very friendly and professional. Thank you so much!
uBreakiFix has a 4.7 star rating with 1,771 reviews.
uBreakiFix is closed now. It will open tomorrow at 10:00 a.m.
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