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U-Spa

4.3

About this business

Location details

5300 No. 3 Rd, Richmond, BC, V6X 2X9, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:30 p.m.
Tue10:00 a.m. to 9:30 p.m.
Wed10:00 a.m. to 9:30 p.m.
Thu10:00 a.m. to 9:30 p.m.
Fri10:00 a.m. to 9:30 p.m.
Sat10:00 a.m. to 9:30 p.m.
Sun10:00 a.m. to 9:30 p.m.
4.3225 reviews
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伃婕葉's profile image
伃婕葉 
a week ago

今天被收了一個小時$20的小費 ,兩個小時要$40 換算成他個人收了30 %,真是大開眼界。 

快乐's profile image
快乐 
a week ago

给你们提个建议,千里之堤溃于蚁穴, 你们技师有私自强制性收客户小费的行为,15%小费我认为ok的,但是30%太多了,会让客户以后都不想再来了,因为价格超出市场价太多,而且强制性收取没有提前跟客户说明,会让客户感觉很不舒服. 按摩整体可以,但是内部小费制度需要开会整改,因为老板不知道每个技师会跟客户说什么,客户有时候不舒服也不会说,可能直接不来了。 技师单次强制性要30%小费(或者固定金额的小费,但超过25%以上),对于技师来说,这单多挣了一些小费,但对于客户来说,很不舒服因为没有提前说明小费要30%,对于店铺来说,客户要是不舒服,以后可能就不来了。 这个店整体来说按摩质量还可以,主要就是需要加强内部整改和监督。小费要是硬性要求高于25%的话,需要提前跟客户说,让客户知情,很多都是技师单独找客户要的小费,所以老板也不知情,技师对待客户的服务质量直接导致店铺未来收入情况。谢谢 你们也可以弄一个意见箱,这样方便有问题可以及时整改,谢谢 

GRACE FANG's profile image
GRACE FANG 
a month ago

I called the store and went there on April 3rd , doing 1.5 session massage therapy. I said very clearly : I had very bad headache, please focus on head , neck , but the technician ignored my message, only doing massage on my back , spent only 1 min on my head . I had very bad pain and pressure after this , not worth my money and tips ! Unprofessional receptionist with messy arrangement + technician ! So disappointed ☹️ ! 

Lester Williams, Jr.'s profile image
Lester Williams, Jr. 
a month ago

Great experience here. Good prices and friendly staff. Got a couples massage and my wife and I both enjoyed it. The therapists both did a great job. 

GRACE FANG's profile image
GRACE FANG 
2 months ago

4 月3 日去做的一节半,技师不知道在干嘛, 讲明了我头疼, 脖子疼, 结果头只按了头1 分钟, 全在那里给我按背, 我照样头痛, 脖子不能动,疼了我两天不能动, 不值这个钱和小费, 真不喜欢前台男的胡乱安排和技师的不专业!当然老板娘人还是不错的, 不然就给0 颗星了。 

Frequently asked questions about U-Spa

How is U-Spa rated?

U-Spa has a 4.3 star rating with 225 reviews. 

When is U-Spa open?

U-Spa is closed now. It will open at 10:00 a.m. 

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