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U-Pack
- Transportation Services
- Ankeny, IA
About this business
Location details
1001 SE Lorenz Dr, Ankeny, IA, 50021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 08:00 a.m. | |
| Tue | 07:00 a.m. to 08:00 a.m. | |
| Wed | 07:00 a.m. to 08:00 a.m. | |
| Thu | 07:00 a.m. to 08:00 a.m. | |
| Fri | 07:00 a.m. to 08:00 a.m. | |
| Sat | Closed | |
| Sun | Closed |
The representative that I got called me every day to provide an update because a delay in one of the ports. Great service and everything arrive just perfect…
Very responsive company! I appreciate being able to speak to a live person or receive quick replies to my questions via email. I also liked how you can pay with PayPal and track your trailer of belongings after it’s picked up. The bulkhead parts were a bit challenging to install, so they may need to be updated after some time. While pricing is a bit expensive to use their trailers, upack did deliver on good customer service and reliability. Would recommend them for moving across the country.
Great company to work with. Awesome customer service both from the guy delivering the trailer and from their dispatch office. If I ever need to do a long distance move (hopefully never again!), it will be with U-Pack. Highly recommend.
UPDATE: The company responded below saying they were going to further look into things only to reiterate what I have already stated below in that they are not liable for recklessly transporting and damaging my things. However, I was NEVER provided with or signed any contract agreeing to this. Had I known there was no insurance to cover damages I never would have used their services. In fact, they were misleading over the phone stating there was insurance but come to find out, it’s only for damages related to a natural disast... read more
This guys are amazing, specially here in Iowa, I did my move from Florida and everything runs 120 % perfect. On time, the comunication was pretty good, these people are so kind, specially Laura, if you have any needs to move in to Iowa, this is The Option!
Frequently asked questions about U-Pack
How is U-Pack rated?
U-Pack has a 4.7 star rating with 23 reviews.
When is U-Pack open?
U-Pack is closed now. It will open tomorrow at 7:00 a.m.
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