TwinStar Credit Union Vancouver Mall's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

TwinStar Credit Union Vancouver Mall

3.4

About this business

Location details

8405 NE Vancouver Mall Dr, NE Vancouver Mall Dr, Vancouver, WA, 98662, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:30 a.m. to 2:00 p.m.
SunClosed
3.464 reviews
Select a rating
Please Tellis's profile image
Please Tellis 
on Google
2 months ago
Cato's profile image
Cato 
on Google
2 months ago

Regardless of making consistent payments, TwinStar Credit Union has continued to report my accounts as delinquent, causing my credit to drop for three months straight. I was told multiple times the negative marks would be removed since I was paying on time, but credit bureaus later confirmed TwinStar rejected my disputes. While going through hardship as a single parent, I set up payment plans and fulfilled every agreed payment, yet they kept reporting my accounts as past due. My TwinStar account shows much lower balances and... read more

Cato's profile image
Cato 
on Google
4 months ago

As a single father navigating a temporary financial hardship, I am compelled to share my profoundly disappointing experience with TwinStar Credit Union at their Vancouver Mall Drive location. This institution, which claims to embody the values of a community-focused credit union, has instead demonstrated greed, inflexibility, and a complete disregard for customers facing genuine challenges, leaving my family’s livelihood at risk. While transitioning to a new job with a six-figure salary, I faced a financial crisis as a singl... read more

Sara Tone's profile image
Sara Tone 
on Google
7 months ago

Big thumbs up!! Way better than the Hazel Dell location (avoid if you can!) Tellers at Vancouver Mall were super nice, efficient, and on it. Appreciating the kindness while navigating the rough waters of estate processes. 

Anonymous's profile image
Anonymous 
on Google
10 months ago

Helped me set up my first debit card ever, amazing customer service and support. If i didn’t know what something was they explained everything so well to me. Extremely easy process and it didn’t even take long! Definitely recommend this place to anyone. 

View all google reviews

Frequently asked questions about TwinStar Credit Union Vancouver Mall

How is TwinStar Credit Union Vancouver Mall rated?

TwinStar Credit Union Vancouver Mall has a 3.4 star rating with 64 reviews. 

When is TwinStar Credit Union Vancouver Mall open?

TwinStar Credit Union Vancouver Mall is open now. It will close at 5:30 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com