Trustwell Living of Springfield

Lisa Schweska 

on Google

a month ago

My dad has been part of the Trustwell family for the past 2 months. We have been very pleased with the staff and their kindness and care. He has friends to play cards with and there are also daily activities to help him stay involved and active. I was hesitant and felt guilty that I couldn't take care of my dad 24/7, but Leslie and Kathy did an amazing job helping me know this was the best choice for him. They reminded me that I would not need to be the caregiver, but I could be just "a daughter" once again. I love that titl... read more

Tina Marie Russell 

on Google

3 months ago

We needed an assisted living facility for my sister in law. Toured a few other facilities. We brought my sister in law on this tour of Trustwell. She was upset about this possibility. My SIL was crying as I was. Kathy Chastain came to greet us. Sweet. Showed my SIL the love, and compassion that was needed at this time. SIL calmed down, Ms Chastain escorted my SIL around the building, showed her an apartment. By the end of the tour my SIL apologized to me, then went on to tell some of the residents"I will probably be moving i... read more

Diana Kietzman 

on Google

3 months ago

We moved my mom to Trustwell assisted living from a skilled nursing facility. She loves her apartment and the facility. Kathy Chastain was very helpful in coordinating the move and making Mom feel welcome. Stacy Kietzman has been wonderful helping her get settled in, introducing her to other residents and fellow card players! Mom loves to play cards and has made many new friends. We are very pleased with the staff and kind care she is receiving. 

Heather Reeves 

on Google

4 months ago

I met Kathy while in a state of complete panic, trying to transition my mom safely from skilled care rehab to assisted living. She was truly the calm to my storm. She spoke with care and compassion and gave me the hope I was searching for. Although my mom's condition progressed too quickly for us to actually make it through the Trustwell doors, I will always be thankful that God put her in my path to provide me guidance when I was lost.