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Trustmark

3.2

About this business

Since 1889, Trustmark has a proven history of exceeding customers' financial needs. Locations in AL, FL, MS, TN and TX. People you Trust. Advice that Works. 

Location details

7100 S Fry Rd, Katy, TX, 77494, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.212 reviews
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Josh M's profile image
Josh M 
on Google
a year ago

This is the worst bank I’ve ever used. I moved to the DFW area 3 years ago and have no access to a Trustmark bank. I’ve requested a new debit card several times and still haven’t received it. Transferring money from my account to a competent bank is a huge hassle as they can arbitrarily stop the transfer or take several days to deliver the money. The customer service is terrible and they often operate with a “Well, what do you want me to do about it?” attitude. I implore others to avoid using this bank. They can’t even get t... read more

Ava Menefee's profile image
Ava Menefee 
on Google
a year ago

I've finally found a bank that seems family and business oriented. The Manager Qiana and the lady at the drive up window are soo nice and professional. 

Sydney Smith-Dalhart's profile image
Sydney Smith-Dalhart 
on Google
3 years ago

I have had an account with Trustmark for 10 years. I have always had a great experience at every location except for this one. I am traveling and I needed to move some funds from savings to checkings. I called this location because it is the closest location to where I live in Katy. I asked the lady who answered (Louetta, I think) if I could transfer some from savings to checkings. I explained to her that I was traveling and that there are no Trustmark Banks Near me. Her response was extremely snappy and rude. She said “you ... read more

vwsaiphone's profile image
vwsaiphone 
on Google
3 years ago

Great service always fast sweet and caring 

Tegan Summers's profile image
Tegan Summers 
on Google
3 years ago

Trustmark is a wonderful bank. However this branch is horrible I have had issues each time I have tried to do business here. If you have time go to the Hempstead branch. The "manager" Quiana Luckett was not help with my latest issue. Attitude was terrible as well. DONT USE THIS BRANCH!! 

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Frequently asked questions about Trustmark

How is Trustmark rated?

Trustmark has a 3.2 star rating with 12 reviews. 

When is Trustmark open?

Trustmark is closed now. It will open at 9:00 a.m. 

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