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Trustco Bank

3.9

About this business

Trustco Bank has been the low cost provider of high quality products and services since opening for business in 1902 in the upstate town of Schenectady, New York. Today, Trustco Bank operates 147 branch locations in 5 states. The Bank believes in old school, personal service and welcomes each customer by name as they enter the branch. Offering a wide variety of great deposit and loan products, the Bank specializes in residential mortgage lending. In May 2018, SNL Financial rated Trustco Bank the 15th best performing savings ... read more

Location details

9400 S US Hwy 17 92, Maitland, FL, 32751, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 3:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.937 reviews
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caitlin mcgeehan's profile image
caitlin mcgeehan 
on Google
3 weeks ago

TO start there's a reason why this branch is getting so many negative reviews. I agree with the other negative reviews that complained about the branch manager MR. Magged. He is unprofessional, rude, and just downright unkind. He lied and told me an account was closed when I asked but it was never closed. That account still accepted autopayments to go through and racked up a bunch of overdraft fees when he said he closed out and then they pulled money from my current account to cover it. When I went in there he told me "oh w... read more

Malcolm David's profile image
Malcolm David 
on Google
2 months ago

I have had all my commercial accounts with Trustco Bank for almost 14 years & I have always found the staff helpful, friendly courteous & efficient. Maged Sawires Maitland FL. branch manager, Sergio Guevara Altamonte Springs FL. branch manager & Douglas Hall commercial lender all make me feel as though I am not only a valued customer but also a welcomed friend. 

Colin Cantebury's profile image
Colin Cantebury 
on Google
2 months ago

Marilyn was great help with my banking. 

John Gabriel's profile image
John Gabriel 
on Google
2 months ago

I had a truly excellent experience at Trustco Bank today. From the moment I walked in, the service was exceptional—friendly, efficient, and highly professional. I want to extend a special thank you to Mr. Maged, who went above and beyond to assist me. His knowledge, patience, and genuine care made the entire process smooth and stress-free. It’s rare to find such dedicated and personable service, and I’m genuinely grateful. I highly recommend Trustco Bank to anyone seeking reliable and customer-focused banking services. 

Merna Gerges's profile image
Merna Gerges 
on Google
2 months ago
View all google reviews

Frequently asked questions about Trustco Bank

How is Trustco Bank rated?

Trustco Bank has a 3.9 star rating with 37 reviews. 

When is Trustco Bank open?

Trustco Bank is closed now. It will open on Monday at 9:00 a.m. 

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