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Trustco Bank

4.2

About this business

Location details

286 Saratoga Rd, Scotia, NY, 12302, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 3:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.266 reviews
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Sandy's profile image
Sandy 
2 weeks ago

I was receiving scam phone calls which said money would be taken out of my account. I had never contacted nor called Pro Home...I don't even know what they are. Each time someone called me she or he would give me my account number as well as my routing number. I walked into the bank and spoke with Omar Pancham, assistant branch manager, who told me the account would be placed on hold which is what I wanted. When I got home I checked the phone numbers which had called and each one was from a Trustco branch. I called Trustco a... read more

Darlene Cernik's profile image
Darlene Cernik 
a month ago

Sherene Hemraj asst branch manager at Glenville Trustco Bank gets 5 stars from me for patience, kindness , promptness with her assistance in 2 different areas regarding car loans and excellence in going above and beyond for me. A true asset to Trustco . Thank you for all you have done to see this through . 

Vilma Affinito's profile image
Vilma Affinito 
a month ago

I called this branch (286 Saratoga Road) twice last week and left a message twice with a simple question. Both times I was told the manager at this GLENVILLE office would return my call. Got nothing. No call back! Not the first time this has happened either. Trustco has outdated technology with bill pay services, our checking account was compromised and a few thousand was stolen. Trustco repaid us but the fact that their technology was easily compromised is the concern. If we didn’t already have a mortgage with them, we woul... read more

Dianne Fullam's profile image
Dianne Fullam 
a month ago

Always great service. Very friendly and knowledgeable Sherene Hemraj 

Christine MacPherson's profile image
Christine MacPherson 
2 months ago

I LOVE this branch (and so far am happy with the bank in general)! I am always helped in a pleasant manner. Mistakes have NOT been made with any of my transactions. I'm smiled at when I come in, when I get to the teller and when I leave. I don't see employees standing around chatting with each other while customers are lined up and waiting. I have banks that I avoid because of the employees. I look forward to coming here. I enjoy banking here and plan to be a longtime customer. The tellers are friendly, efficient and quite h... read more

Frequently asked questions about Trustco Bank

How is Trustco Bank rated?

Trustco Bank has a 4.2 star rating with 66 reviews. 

When is Trustco Bank open?

Trustco Bank is closed now. It will open on Monday at 9:00 a.m. 

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