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Trustco Bank
- Banks
- Rotterdam, NY
About this business
Location details
3900 Carman Rd, Rotterdam, NY, 12303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The employee over the phone was very professional and kind. I later came in person to further address my issue and everyone was super sweet and helpful :) They fixed my issue super quick too and explained everything along the way :)
Great customer service!
I am the Treasurer of the local church, John is always helpful when we have questions about the account. The tellers are always friendly and helpful.
My grandparents are long time Trustco customers. I received a call from my grandmother one morning with her in tears about a large fraudulent charge on her card. I took her up to this branch the same day. We were assisted by Alla. Not only did she file the dispute immediately, but took the time to explain the process to my grandmother. Easing all of her concerns. It's the fact that she not only took the time to do her job properly, but also treated my grandmother like a person and eased her worries. Even bringing over a litt... read more
Frequently asked questions about Trustco Bank
How is Trustco Bank rated?
Trustco Bank has a 3.5 star rating with 26 reviews.
When is Trustco Bank open?
Trustco Bank is closed now. It will open tomorrow at 9:00 a.m.
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