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Trustco Bank

3.5

About this business

Trustco Bank has been the low cost provider of high quality products and services since opening for business in 1902 in the upstate town of Schenectady, New York. Today, Trustco Bank operates 147 branch locations in 5 states. The Bank believes in old school, personal service and welcomes each customer by name as they enter the branch. Offering a wide variety of great deposit and loan products, the Bank specializes in residential mortgage lending. In May 2018, SNL Financial rated Trustco Bank the 15th best performing savings ... read more

Location details

3900 Carman Rd, Rotterdam, NY, 12303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 3:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.525 reviews
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BNI triple crown Referral chapter's profile image
BNI triple crown Referral chapter 
on Google
a week ago
Nicole Battaglia's profile image
Nicole Battaglia 
on Google
a week ago

Great customer service! 

Mary Madeline's profile image
Mary Madeline 
on Google
a week ago

I am the Treasurer of the local church, John is always helpful when we have questions about the account. The tellers are always friendly and helpful. 

Vincent Kozlowski's profile image
Vincent Kozlowski 
on Google
a week ago

My grandparents are long time Trustco customers. I received a call from my grandmother one morning with her in tears about a large fraudulent charge on her card. I took her up to this branch the same day. We were assisted by Alla. Not only did she file the dispute immediately, but took the time to explain the process to my grandmother. Easing all of her concerns. It's the fact that she not only took the time to do her job properly, but also treated my grandmother like a person and eased her worries. Even bringing over a litt... read more

Bernard Manginelli's profile image
Bernard Manginelli 
on Google
2 months ago

I took out a mortgage this year with John, the process was easy and had an approval within two weeks. John and his staff are always friendly and welcoming. 

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Frequently asked questions about Trustco Bank

How is Trustco Bank rated?

Trustco Bank has a 3.5 star rating with 25 reviews. 

When is Trustco Bank open?

Trustco Bank is closed now. It will open at 9:00 a.m. 

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