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Trustco Bank has been the low cost provider of high quality products and services since opening for business in 1902 in the upstate town of Schenectady, New York. Today, Trustco Bank operates 147 branch locations in 5 states. The Bank believes in old school, personal service and welcomes each customer by name as they enter the branch. Offering a wide variety of great deposit and loan products, the Bank specializes in residential mortgage lending. In May 2018, SNL Financial rated Trustco Bank the 15th best performing savings ... read more
3900 Carman Rd, Rotterdam, NY, 12303, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 3:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Great customer service!
I am the Treasurer of the local church, John is always helpful when we have questions about the account. The tellers are always friendly and helpful.
My grandparents are long time Trustco customers. I received a call from my grandmother one morning with her in tears about a large fraudulent charge on her card. I took her up to this branch the same day. We were assisted by Alla. Not only did she file the dispute immediately, but took the time to explain the process to my grandmother. Easing all of her concerns. It's the fact that she not only took the time to do her job properly, but also treated my grandmother like a person and eased her worries. Even bringing over a litt... read more
I took out a mortgage this year with John, the process was easy and had an approval within two weeks. John and his staff are always friendly and welcoming.
Trustco Bank has a 3.5 star rating with 25 reviews.
Trustco Bank is closed now. It will open at 9:00 a.m.
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