Trustco Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Trustco Bank

3.5

About this business

Location details

3900 Carman Rd, Rotterdam, NY, 12303, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 3:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.526 reviews
Select a rating
Sydney Rickard's profile image
Sydney Rickard 
on Google
a month ago

The employee over the phone was very professional and kind. I later came in person to further address my issue and everyone was super sweet and helpful :) They fixed my issue super quick too and explained everything along the way :) 

BNI triple crown Referral chapter's profile image
BNI triple crown Referral chapter 
on Google
a month ago
Nicole Battaglia's profile image
Nicole Battaglia 
on Google
a month ago

Great customer service! 

Mary Madeline's profile image
Mary Madeline 
on Google
a month ago

I am the Treasurer of the local church, John is always helpful when we have questions about the account. The tellers are always friendly and helpful. 

Vincent Kozlowski's profile image
Vincent Kozlowski 
on Google
a month ago

My grandparents are long time Trustco customers. I received a call from my grandmother one morning with her in tears about a large fraudulent charge on her card. I took her up to this branch the same day. We were assisted by Alla. Not only did she file the dispute immediately, but took the time to explain the process to my grandmother. Easing all of her concerns. It's the fact that she not only took the time to do her job properly, but also treated my grandmother like a person and eased her worries. Even bringing over a litt... read more

View all google reviews

Frequently asked questions about Trustco Bank

How is Trustco Bank rated?

Trustco Bank has a 3.5 star rating with 26 reviews. 

When is Trustco Bank open?

Trustco Bank is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com