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Trustco Bank
- Banks
- Albany, NY
About this business
Trustco Bank has been the low cost provider of high quality products and services since opening for business in 1902 in the upstate town of Schenectady, New York. Today, Trustco Bank operates 147 branch locations in 5 states. The Bank believes in old school, personal service and welcomes each customer by name as they enter the branch. Offering a wide variety of great deposit and loan products, the Bank specializes in residential mortgage lending. In May 2018, SNL Financial rated Trustco Bank the 15th best performing savings ... read more
Location details
372 Northern Blvd, Albany, NY, 12204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Ms. Aysha Malik was so very helpful to me and my husband finding information necessary for a past account I had and it made our experience so much easier. She really took the time to work on our issues which are necessary for other business transactions.
Really bad experience recently. I never received my 1099 for taxes and I had to call multiple times to customer service department to find a large amount of money that was supposed to be deposited on an account. I had to go multiple times to the branch and the managers laughed on my face or they got angry at me, when I asked questions about a product that the bank offers. True story. And they want me to vote for Best Bank of the region ? I a m not sure how they stay in business with this poor customer service and lack of kno... read more
24hr atm my a$$.
Trash customer service. Super inconvenient. Never helpful.
Frequently asked questions about Trustco Bank
How is Trustco Bank rated?
Trustco Bank has a 2.4 star rating with 14 reviews.
When is Trustco Bank open?
Trustco Bank is closed now. It will open tomorrow at 9:00 a.m.
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