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Trustco Bank
- Banks
- Latham, NY
About this business
Trustco Bank has been the low cost provider of high quality products and services since opening for business in 1902 in the upstate town of Schenectady, New York. Today, Trustco Bank operates 147 branch locations in 5 states. The Bank believes in old school, personal service and welcomes each customer by name as they enter the branch. Offering a wide variety of great deposit and loan products, the Bank specializes in residential mortgage lending. In May 2018, SNL Financial rated Trustco Bank the 15th best performing savings ... read more
Location details
602 New Loudon Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Bad management,
Sad to say I do business here. Sat in the drive through lane today for 18 minutes before even being acknowledged, then when the teller comes she runs the tray coming out of the window into the door of my car. Not the first time this has happened. I have accounts with 3 other banks, trustco is by far the most unprofessional of all.
Penny was very rude and was laughing at charging me overdraft fees even though I never signed up to opt in I asked why it doesn’t decline the charges if the funds aren’t there and they couldn’t give an answer would not refund me fees and laughed at me…I went in to close my account and they told me they couldn’t and I would have to come back because of pending charges the people that work there seem to not know what they are doing trustco is a terrible bank to deal with and they never give loans…good for nothing bank better o... read more
A terrible experience to say the least. The ONLY reason i opened an acct with Trustco was the ads i hear all day on Talk 1300, and how they are the bank that NYers use who also move/live in FL. I opened an acct online, and of course it didnt work correctly. It took 4 separate in-person branch visits to get my wife a debit card that was requested when the acct was opened online. I should have just cut my losses at that point...... Again, given their radio ads about FL and mortgages, we applied for a mortgage. Denied. So far i... read more
Frequently asked questions about Trustco Bank
How is Trustco Bank rated?
Trustco Bank has a 2.5 star rating with 15 reviews.
When is Trustco Bank open?
Trustco Bank is closed now. It will open at 9:00 a.m.
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