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Trustco Bank

3.4

About this business

Trustco Bank has been the low cost provider of high quality products and services since opening for business in 1902 in the upstate town of Schenectady, New York. Today, Trustco Bank operates 147 branch locations in 5 states. The Bank believes in old school, personal service and welcomes each customer by name as they enter the branch. Offering a wide variety of great deposit and loan products, the Bank specializes in residential mortgage lending. In May 2018, SNL Financial rated Trustco Bank the 15th best performing savings ... read more

Location details

34 Wolf Rd, Albany, NY, 12205, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 3:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.415 reviews
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Nicole June's profile image
Nicole June 
on Google
4 months ago

So this branch is one of the most unprofessional branches on wolf rd.how does one of the workers lose a driver's license? They need to learn customer service skills and learn to pay attention to the transactions that they are dealt with instead of gossiping 24/7.How can any work get done?? Maybe one or more are thieves but REAL professionals need to be hired ASAP. 

Valerie Maury's profile image
Valerie Maury 
on Google
4 months ago

Please clean the drive thru ATM machine. It’s disgusting!!!!!! 

Javier Loaiza's profile image
Javier Loaiza 
on Google
2 years ago

Elizabeth was very helpful and knowledgeable 

Jianfeng Wu's profile image
Jianfeng Wu 
on Google
3 years ago
Briana Gilmore's profile image
Briana Gilmore 
on Google
3 years ago

terrible mortgage lending experience. wasn’t until i was sitting at the closing table i learned the agent had made an error that cost me thousands and also had given me advice the lawyer and realtor were shocked to hear in the moment because it was illegal. agent refused to take accountability, just sat there staring and not saying anything. when i called after closing to review the error, alert management, and ask for redress i was told there was no way to even register a specific complaint because the error that was made (... read more

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Frequently asked questions about Trustco Bank

How is Trustco Bank rated?

Trustco Bank has a 3.4 star rating with 15 reviews. 

When is Trustco Bank open?

Trustco Bank is closed now. It will open at 9:00 a.m. 

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