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Trustco Bank
- Banks
- Albany, NY
About this business
Location details
34 Wolf Rd, Albany, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
My sincerest thanks to Branch Manager Deosaran Jailall for helping my family refinance our home mortgage. His kindness, knowledge, and professionalism made the process quick and easy. We were always well informed during each step of the process, and Deo was always available to answer our questions. We appreciate Deo for his service!
Birendra was very professional, curtious and helpful. It was a pleasure doing business with him.
I have been going to Trustco for work 5 days a week for 25 years. Everyone is always very pleasant. Queen, Mei and Bob are actually some of the best I've seen come through.. Bob always greets me with a smile and they all do their best to get me out as quick as possible.
The tellers at this bank are always fast and friendly. Queen is the best head teller they have had since I’ve been banking there. Mei and Bob are always friendly and ready to help. The manager is always smiling and saying hello.
The experience I had at the Wolf Road branch of TrustCo Bank today was exceptional. The reason for the visit was to inquire about checks that I had ordered on August 20th at the TrustCo branch in Newton Plaza that have still not been delivered. I met with Omar and relayed to him the details of my August 20 visit where I went to make a name change to an account and order checks. In speaking with Omar today, he discovered that the name change had not been done and that checks had never been ordered. Incompetence. Although Newt... read more
Frequently asked questions about Trustco Bank
How is Trustco Bank rated?
Trustco Bank has a 4 star rating with 28 reviews.
When is Trustco Bank open?
Trustco Bank is closed now. It will open tomorrow at 9:00 a.m.
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