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Trustco Bank

4.4

About this business

Trustco Bank has been the low cost provider of high quality products and services since opening for business in 1902 in the upstate town of Schenectady, New York. Today, Trustco Bank operates 147 branch locations in 5 states. The Bank believes in old school, personal service and welcomes each customer by name as they enter the branch. Offering a wide variety of great deposit and loan products, the Bank specializes in residential mortgage lending. In May 2018, SNL Financial rated Trustco Bank the 15th best performing savings ... read more

Location details

115 N Nova Rd, Ormond Beach, FL, 32174, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 3:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.424 reviews
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Breanna L. Cornwell's profile image
Breanna L. Cornwell 
on Google
3 months ago

If you're looking for a bank with a hometown feel this is the bank for you. Mark, Brandon, Denise, Anthonie and Lillian are an amazing bunch. They are very professional and so courteous. They do a great job making you feel like family. I am thrilled to bring my business to Trustco! Edited 1/3/25: I am still banking with Trustco presently. We use their Trusty Club benefits for our children. It is a pleasure to work with Eman, Lillian and Dylan. I appreciate Eman's proactivity with my children's' accounts and the friendly, wel... read more

Colby Lopez's profile image
Colby Lopez 
on Google
5 months ago

I will never recommend anyone to do business here. I tried doing a small home equity loan with Trustco. After submitting my application, I was never contacted. I had to personally reach out after a month to see the status of my application. While the management was polite, they are constantly switching management and they don't serve a purpose other than being a clueless middle-man for the underwriters who suck. I had to pay $150 for a questionnaire to be filled out by my HOA that Trustco refused to assist with or even add t... read more

Richard Phillips's profile image
Richard Phillips 
on Google
2 years ago

Wonderful experience Charlene was awesome very friendly and nice I had to fix a few things and she helped I appreciate her 

Randy Woolfe's profile image
Randy Woolfe 
on Google
2 years ago

I was hoping that I found a bank that was on the ball but, they dropped it on me big time. After contacting the branch in Ormond Beach about doing a HELOC loan, in a first mortgage position and speaking to the branch manger/loan officer several times about the loan parameters, spending 4 hours going through the application in detail and gathering all the information they wanted, they then tell me the can't do the loan. She made up some excuses as why because, of the bank risk and the interest rates, blah blah blah, when in f... read more

Trip Campbell's profile image
Trip Campbell 
on Google
3 years ago

Amazing service! 

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Frequently asked questions about Trustco Bank

How is Trustco Bank rated?

Trustco Bank has a 4.4 star rating with 24 reviews. 

When is Trustco Bank open?

Trustco Bank is closed now. It will open at 9:00 a.m. 

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