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Trustco Bank
- Banks
- Orlando, FL
About this business
Location details
4301 E Colonial Dr, Orlando, FL, 32803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Very disappointing. I applied for a mortgage with them in December. The commercial banker Jim Poole never responded to my multiple emails and voice messages even after I spent a whole Saturday morning gathering documentation. It has been over a month and the guy is MIA. I even emailed the bank manager in Altamonte last week and he failed to respond. Very sorry customer service.
Very disappointing. I applied for a mortgage with them in December. The commercial banker Jim Poole never responded to my multiple emails and voice messages even after I spent a whole Saturday morning gathering documentation. It has been over a month and the guy is MIA. I even emailed the bank manager in Altamonte last week and he failed to respond. Very sorry customer service.
Business response:
Rob Arnold, we are sorry to hear about your experience. Please contact our customer service department at 800-670-3110 or stop in to a local branch to provide us with more information so we can address your concern. -KS
Frequently asked questions about Trustco Bank
How is Trustco Bank rated?
Trustco Bank has a 4.7 star rating with 81 reviews.
When is Trustco Bank open?
Trustco Bank is open now. It will close at 3:00 p.m.
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