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Trustco Bank
- Banks
- Orlando, FL
About this business
Trustco Bank has been the low cost provider of high quality products and services since opening for business in 1902 in the upstate town of Schenectady, New York. Today, Trustco Bank operates 147 branch locations in 5 states. The Bank believes in old school, personal service and welcomes each customer by name as they enter the branch. Offering a wide variety of great deposit and loan products, the Bank specializes in residential mortgage lending. In May 2018, SNL Financial rated Trustco Bank the 15th best performing savings ... read more
Location details
4301 E Colonial Dr, Orlando, FL, 32803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Very disappointing. I applied for a mortgage with them in December. The commercial banker Jim Poole never responded to my multiple emails and voice messages even after I spent a whole Saturday morning gathering documentation. It has been over a month and the guy is MIA. I even emailed the bank manager in Altamonte last week and he failed to respond. Very sorry customer service.
Very disappointing. I applied for a mortgage with them in December. The commercial banker Jim Poole never responded to my multiple emails and voice messages even after I spent a whole Saturday morning gathering documentation. It has been over a month and the guy is MIA. I even emailed the bank manager in Altamonte last week and he failed to respond. Very sorry customer service.
Business response:
Rob Arnold, we are sorry to hear about your experience. Please contact our customer service department at 800-670-3110 or stop in to a local branch to provide us with more information so we can address your concern. -KS
Frequently asked questions about Trustco Bank
How is Trustco Bank rated?
Trustco Bank has a 4.6 star rating with 31 reviews.
When is Trustco Bank open?
Trustco Bank is closed now. It will open tomorrow at 9:00 a.m.
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