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Trustco Bank

3.8

About this business

Trustco Bank has been the low cost provider of high quality products and services since opening for business in 1902 in the upstate town of Schenectady, New York. Today, Trustco Bank operates 147 branch locations in 5 states. The Bank believes in old school, personal service and welcomes each customer by name as they enter the branch. Offering a wide variety of great deposit and loan products, the Bank specializes in residential mortgage lending. In May 2018, SNL Financial rated Trustco Bank the 15th best performing savings ... read more

Location details

791 New York 17M, Kiryas Joel, NY, 10950, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 3:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.810 reviews
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Ollie N.'s profile image
8 years ago

Worst workers and the manager Lisa is nasty, rude and completely belligerent. There is a reason the bank is always empty. Terrible service. Chase right next door practically is great, nuce people working there also, 

Jj M.'s profile image
8 years ago

Worst customer service ever. Trustco banks in general are not known for customer service (Try getting a human on the phone at the 800 #) But the manager Lisa and the one lone male teller who is always there are obnoxious, rude, unprofessional and perhaps trying to make Trustco look bad. I'm not sure but i used them for 3 years for convience but have moved down the road to another bank with actual service and more than 1 teller and a better reputation. 

Frequently asked questions about Trustco Bank

How is Trustco Bank rated?

Trustco Bank has a 3.8 star rating with 10 reviews. 

When is Trustco Bank open?

Trustco Bank is open now. It will close at 5:00 p.m.  

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