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Truist
- Finance
- Jacksonville, FL
About this business
Location details
4781 Town Center Pkwy, Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Spoke with Isabel F she was unhelpful borderline rude, I was looking for location to come do business I asked her for help her solution was to google it. From a x banker that is horrible customer service
Evan has fantastic customer service skills and she was very helpful!
I had a very disappointing experience at Truist Bank yesterday. I went in with my father-in-law’s debit card to get change for our business that we both currently own at the Town Center. My father-in-law is disabled and remained in the car while I handled it for him. Instead of being treated with basic courtesy, I was made to feel like I was doing something criminal. I waited around 15 minutes while employees trained someone on the computer in front of me, only to ultimately be refused help. The overall experience felt dismi... read more
Terrible branch…I stopped going to this one in particular about a year ago. No one seems to actually help or can’t understand what exactly you’re asking for.
Every time I come into this location: Issa, Evan, and Maggie greet me with a smile and ask how my day is going. They’re always so sweet and genuinely make my day better. They’re super helpful and get things done quickly every time. Really appreciate you all!
Frequently asked questions about Truist
How is Truist rated?
Truist has a 2.5 star rating with 64 reviews.
When is Truist open?
Truist is open now. It will close at 5:00 p.m.
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