Truist

Thjff Ffdfg 

on Google

2 months ago

Dodgy customer service , cashiers bragging about tenure but can’t do basic functions of their job description such as money transfers bank wires ect , did it before at other locations including this location once with no problems but then you get different people and they outright don’t wanna do it or lie and say they don’t work with that card when in fact I have bank slips that say they do and bank statements I will be pulling my finchaces away from Truist and going back to the credit union 

D 

on Google

5 months ago

I've had a Roth IRA for 10+ years, and truist has Only given me a 0.01% interest rate. With around $3000 in account, someone could’ve taken the trouble to call me and offer a higher interest rate or a CD or money market but no one did.. And When I called the bank, they would transfer me in between departments. This bank doesn't have the call bark back function, so I was 30 minutes on hold. If I want a money market, I have to pay $12 per month for the privilege of getting a better rate and I haven’t done the math but maybe th... read more

Samira Omar 

on Google

7 months ago

I when to open account 6/15/25 they said no one is available to help me so they said if i want wait for one hour I ask for appointment to come next day I did at 10:00 am when I entered the bank it’s only two employees one at the cash register which she was the I have with the appointment and another banker in her office no one greeting me and also issuers me that someone will come to help me I never seen my entire life bank bad costumer service like this I walked away because there’s a lot of banks will show me I am welcome ... read more