Truist

Jeanny Rodriguez 

on Google

3 weeks ago

Got it — here’s the corrected review: ⸻ Exceptional Service at Truist! I couldn’t be happier with the outstanding service at Truist Bank. Kasi Klein, the manager, consistently goes above and beyond — she makes you feel like family the moment you walk in. Her professionalism, kindness, and genuine care set the tone for the entire branch. The team is equally amazing, especially Alisa Baio, who always greets you with warmth and is incredibly helpful. Every visit is smooth, efficient, and pleasant. If you’re looking for a bank ... read more

Rene Vojnovic 

on Google

7 months ago

No care for walk-in customers. Lots of people at their desks. No one willing to help. 

Latter Financial Group 

on Google

9 months ago

Review of Truist Bank - Tarpon Springs, FL I have been a loyal client of Truist Bank for over 5 years, but my recent experience with the Tarpon Springs, FL branch has left me extremely disappointed. It became painfully evident that the staff lacks basic knowledge of the products and services the bank offers. Instead of receiving clear answers, I was passed around from employee to employee, each seemingly hoping someone else could provide a solution. To make matters worse, the brand or lead manager I spoke to today refused to... read more

M S 

on Google

a year ago

This is a terrible bank. Once again I am here at the drive thru and no one to wait on any of us. There is one teller inside slowly handing 3 customers inside and she is the one to handle the drive thru as well. Meanwhile there are 3 over paid office people chatting it up and not helping out at the start of afternoon rush hour. This isn’t the only thing they are bad at but it will give you some sense on how they view customer service. Quick answer…they don’t. Go somewhere else and spare yourself this agony!!