Truist

Soft Dig 

on Google

a month ago

If our company could, we would give this branch 0 stars. Awful Branch management that after 3 or 4 months has just taken us a ride in circles and we seem to be starting all over. Never been so frustrated. Stay far far away if you can. 

Celina Inthaphone 

on Google

a month ago

DO NOT bank with Truist. I came to this branch opening a simple checking account for my upcoming trip as do not have a debit card. Opened the account with BRANCH LEADER CHITKRA thought everything went well went home and tried access my app and it said I was restricted I called Truist they told me she put the wrong date of birth and messed up my name and did not list under the account that I am a student. I have to go to TWO DIFFERENT BRANCHES before I could have this sorted just to have my card lost in the mail and Truist re... read more

Therese 

on Google

a year ago

This is the worst bank in the entire world it doesn't matter what name they change it to this is a terrible bank I transferred $300 into my checking account on online banking it went thru fine the next day the $300 was put back into my savings account without me doing it with no record of me ever transferring the money in the first place I had an appointment today where I needed that money and I had to cancel it and won't be able to be seen until December 1st now because the bank / online banking doesn't work on veterans day... read more

Stephen Stojowski 

on Google

3 years ago

We opened a new checking account for a small non-profit organization, and the staff could not have been more knowledgeable, friendly, and helpful. Big change from our previous bank (which will go unmentioned, but their initials are PNC) which treated us very poorly. Word to the wise: This is true of all banks, but you can always get a better deal on check printing when you go to a discount printer (Google "check printing"). Truist is fine with us getting our checks anywhere we want. This branch is not open on Saturdays, but ... read more

Dianne Hogan 

on Google

3 years ago

Numerous visits with the Manger concerning identify theft. 3 months later, a different BB&T, paperwork started within MINUTES. My privacy was finally addressed, policy not followed at this location. The young professional woman that helped me stated she worked at this location and requested a transfer. West Chester’s loss is Honey Brook’s gain!