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Truist
- Finance
- Boca Raton, FL
About this business
Location details
9885 Glades Rd, Boca Raton, FL, 33434, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I went there today and spoke to a banker that could not care less about my concern. He basically suggested I close my account and go to another bank and he cannot help me with the issue. I have my acoustic for about 22 years. Unacceptable behavior. I tried to call the agency back at 11 am after leaving the branch and it said they were closed, when the hours are until 12pm.
Never open an account at this bank. They will hold your funds for more than 10 years when you make a mobile deposit with checks. This has happened to me many times and I have not been able to pay my rent on time. The manager at Glades in West Boca is never there, and when the manager is there, she has no time to assist customers, leaving customers without assistance. This is was a bad experience.
I had some issue and stop by the branch to solve it 25 minutes before branch was closing. It was only one customer besides me in the branch. I asked manager to help, but she was too busy to interrupt her private conversation, she told me that she is ready to go home, then closed the door of her office with promised to call for someone…Really? Did I come to her private bank? Is this a perfect customer service? Where are we all going with attitude like this? Very unpleasant and unprofessional! Thanks to the teller, who took ma... read more
Angelina was so amazing, helpful and friendly. I am new to this bank but am loving my first few encounters with the entire bank staff. Saturday hours are a great conveniece too.
Angelina was so amazing, helpful and friendly. I am new to this bank but am loving my first few encounters with the entire bank staff. Saturday hours are a great conveniece too.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 3 star rating with 31 reviews.
When is Truist open?
Truist is open now. It will close at 5:00 p.m.
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