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Truist
- Finance
- Charlotte, NC
About this business
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location details
2336 Freedom Dr, Charlotte, NC, 28208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Felt racially profiled by my own kind I was told my check was fraudulent with no explanation of how. the banker Jalen did not even verify the check to make sure he just told me to hve a nice day and tried to keep my check til I got upset and loud that’s when he told me it’s fraudulent. Another banker stepped in and did everything he should’ve did before claiming the check was fake. Bad experience i really wanna speak to supervisor at this point cause im still up set
Very bad customer service, have no respect for people time I have been a client for over seventeen years , and I am seriously considering another bank
This is the slowest bank!!! You have 3people working behind the glass but only on person helping the customers. The line is out the door. Extremely slow customer service. The wait time is crazy. At least a 45 min wait.
This is the worst bank I have ever been to. I have always paid my mortgage in cash, and decided to use my debit card. They didn't tell me you only get one shot at using your card. So I had to pay a fee to use the cash machine.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 2 star rating with 12 reviews.
When is Truist open?
Truist is closed now. It will open tomorrow at 9:00 a.m.
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