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Truist
- Finance
- Charlotte, NC
About this business
Location details
2336 Freedom Dr, Charlotte, NC, 28208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The place is awesome, the staff is pretty friendly and they did my deposit with no problem, I came from South Carolina and I got surprised with the kindness at the staff and the manager 🩷
Felt racially profiled by my own kind I was told my check was fraudulent with no explanation of how. the banker Jalen did not even verify the check to make sure he just told me to hve a nice day and tried to keep my check til I got upset and loud that’s when he told me it’s fraudulent. Another banker stepped in and did everything he should’ve did before claiming the check was fake. Bad experience i really wanna speak to supervisor at this point cause im still up set
Very bad customer service, have no respect for people time I have been a client for over seventeen years , and I am seriously considering another bank
This is the slowest bank!!! You have 3people working behind the glass but only on person helping the customers. The line is out the door. Extremely slow customer service. The wait time is crazy. At least a 45 min wait.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 2.2 star rating with 13 reviews.
When is Truist open?
Truist is closed now. It will open tomorrow at 9:00 a.m.
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