Truist

Jeremey Riley 

on Google

a month ago

Opened a business account with them after moving to Atlanta. The debit card was never sent. When I went to track status of the delivery I was told that it was sent to incorrect address. They canceled and ordered new card. Was told an additional 7 to 10 business days. Refused to expedite shipping. So unable to use account for almost a month causing immense difficulty in conducting my business. What a great experience. 

Phoebe Bernard 

on Google

2 months ago

Bank employee does unwanting touching in public Citizen recording on a public sidewalk 

mzslee2011 

on Google

5 months ago

I went into the Dunwoody branch and I was impressed by the manager, Denise. She very professional, pleasant, and proficient in helping me with my financial needs. 

Kelli 

on Google

9 months ago

I had a checking account and money market account almost a year. This is the worse experience I have ever. They put my account on hold so I went into the location and requested to have both of my accounts canceled they said no problem. I said all documents to cancel and they sent me a letter it was canceled and I was given a copy. I didn’t hear anything from Truist. Well this week I got a call about my account they stated it was in collections. Um I canceled my accounts my balance was 0 when I closed it. Now they are harrasi... read more

Marina Lapayeva 

on Google

9 months ago

Terrible location. First, the ATM machine ate my money and I didn't see it in the account. A few days later, I came to make an appointment with a notary, simply to certify signatures (after the divorce, I needed to remove my husband's name from the mortgage, and one of the documents had to be signed by both of us in the presence of a notary. They refused me, citing the fact that the notary would only help me if the mortgage was from this bank (what difference does it make where the mortgage is from (?)). I clarified that I h... read more