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Truist
- Finance
- Dunwoody, GA
About this business
Location details
5490 Chamblee Dunwoody Rd, Dunwoody, GA, 30338, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I had a checking account and money market account almost a year. This is the worse experience I have ever. They put my account on hold so I went into the location and requested to have both of my accounts canceled they said no problem. I said all documents to cancel and they sent me a letter it was canceled and I was given a copy. I didn’t hear anything from Truist. Well this week I got a call about my account they stated it was in collections. Um I canceled my accounts my balance was 0 when I closed it. Now they are harrasi... read more
Terrible location. First, the ATM machine ate my money and I didn't see it in the account. A few days later, I came to make an appointment with a notary, simply to certify signatures (after the divorce, I needed to remove my husband's name from the mortgage, and one of the documents had to be signed by both of us in the presence of a notary. They refused me, citing the fact that the notary would only help me if the mortgage was from this bank (what difference does it make where the mortgage is from (?)). I clarified that I h... read more
Terrible service. Have done business with them under one name or another for 30 years. We tried to get a new car loan (we have great credit). After spending time with a manager who tried to sell us on financial instruments we agreed on terms. They never got back to us to finalize the deal. Never answered calls and basically just dropped us. Very unprofessional. It it wasn’t such a pain to switch banks I would do so in a heartbeat.
Could be the worst bank teller in the history of bank tellers Counting with numbers doesn’t seem to be strong point with the lady that unfortunately always seems to be there
Horrible customer service at this branch. So bad, that I am closing multiple personal and business accounts after a 25 year client relationship.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 1.9 star rating with 31 reviews.
When is Truist open?
Truist is open now. It will close at 5:00 p.m.
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