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Truist
- Finance
- Cumming, GA
About this business
Location details
2673 Freedom Pkwy, Cumming, GA, 30041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Recently I went to the branch to inquire about my 5-month CD which I had let renew automatically for the last 2 years they proceeded to tell me that I earned $20 over that period of time the reason being that the original percentage of 4.8 dropped each time to 0.2 % now this may be common banking practice but I think it's thievery. While the vice president and the lady that called back from the bank we're nice enough, they really didn't resolve the issue. I will therefore not be doing any banking with Truist ever again
Worst customer service
This is by far the worst Truist Bank in the area… so convenient to GA400, but so under staffed. Literally, and I mean literally, every single time I go the drive-thru , they tell me “I have one in front you”… I’m the only vehicle at the drive-thru - which means they have one person working (in & out). Absolutely, the most understaffed branch I the company - I predict a bank closing in the very near future.
They are really racist and do not like Mexicans
I walked in to get my money and when I went up they told me that I’m not aloud to get my money and the worker at the front desk treated me super disrespectful because I am Latino
Frequently asked questions about Truist
How is Truist rated?
Truist has a 2.7 star rating with 30 reviews.
When is Truist open?
Truist is closed now. It will open tomorrow at 9:00 a.m.
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