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Truist

3.0

About this business

Location details

1301 Chain Bridge Rd, McLean, VA, 22101, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.028 reviews
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Ryan McPheters's profile image
Ryan McPheters 
2 months ago

This place is beyond slow, go to the other one by total wine. I never come here , its been over a year. I was at Lidl and thought why not, sat in the drive thru line for a deposit for 8 min. There was no one in front of me. I was the only car when I pulled up. Imagie waiting 10 minutes for a deposit. Talk about not valuing your time. 

Kimberly Zenz's profile image
Kimberly Zenz 
6 months ago

This place has made many mistakes - they “missent” the wire transfer to pay for my wedding’s caterer and kept the money for two weeks without saying anything. When my caterer finally asked me where my money was - after the deadline - their first reaction was not apologetic horror. It was to try and sell me a wedding loan. They applied mortgage payments to the principal alone instead of payments. After three months of this, they sent me an angry letter about non--pa-y-ment. Once i cleared up their mistake, they still tried to... read more

Marilyn Adams's profile image
Marilyn Adams 
a year ago

Third World Bank - Stay Away! After doing business with Suntrust for 20 years, I find Truist awful. There is no appreciation for my longtime loyalty to SunTrust. Very high fees for everything, pitifully low interest on money market accounts, no one answers the branch phone, the 800 number goes to a Philippines call center reps know nothing. Branches close at Noon Sat while Suntrust stayed open til 2. Truist also repeatedly denied my college grad son a basic credit card despite his excellent income with a major national compa... read more

Lexie Zwann's profile image
Lexie Zwann 
a year ago

Melanie was the absolute BEST! I came in around closing time (which I felt bad about having to do) and she was absolutely amazing! She helped me set up a new account in no time and was incredibly kind and helpful! 10/10 go see Melanie! 

Evelyn's profile image
Evelyn 
a year ago

Everyone is friendly, the manager of this branch is very helpful and we are satisfied with the service. 

Frequently asked questions about Truist

How is Truist rated?

Truist has a 3 star rating with 28 reviews. 

When is Truist open?

Truist is closed now. It will open tomorrow at 9:00 a.m. 

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