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Truist
- Finance
- McLean, VA
About this business
Location details
1301 Chain Bridge Rd, McLean, VA, 22101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Third World Bank - Stay Away! After doing business with Suntrust for 20 years, I find Truist awful. There is no appreciation for my longtime loyalty to SunTrust. Very high fees for everything, pitifully low interest on money market accounts, no one answers the branch phone, the 800 number goes to a Philippines call center reps know nothing. Branches close at Noon Sat while Suntrust stayed open til 2. Truist also repeatedly denied my college grad son a basic credit card despite his excellent income with a major national compa... read more
Melanie was the absolute BEST! I came in around closing time (which I felt bad about having to do) and she was absolutely amazing! She helped me set up a new account in no time and was incredibly kind and helpful! 10/10 go see Melanie!
Everyone is friendly, the manager of this branch is very helpful and we are satisfied with the service.
This place has made many mistakes - they “missent” the wire transfer to pay for my wedding’s caterer and sat on the money for two weeks without saying anything, applied mortgage payments to the principal alone instead of payments, repeatedly blocked legitimate debit card transactions as fraud even when I called, and failed to remove the contact information of another person from my account despite multiple and mailed them my financial records despite so many requests to stop. The final straw was at this branch earlier this w... read more
Long wait and terrible customer service, including giving misinformation. Yet another reminder about how bad Truist is.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 3.1 star rating with 26 reviews.
When is Truist open?
Truist is closed now. It will open at 9:00 a.m.
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