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Truist
- Finance
- Lorton, VA
About this business
Location details
9400 Richmond Hwy, Lorton, VA, 22079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Greta Thompson one of the WORST managers I have ever came in contact with. Rude, unprofessional and a liar. I am a client of trust for several years and was denied a signature guarantee for my treasury direct form. She stated it’s against Truist policy to use the Seal stamp? Like huh? So I asked for the policy and statutory compliance backing her statement. None was provided because she’s a liar!! Go to a different location to receive lawful, legal and expert customer service, none existent with her.
Came in for a cash deposit and it was quick and easy. And yes there are some sales pitch regarding buying CD from them when they see your account has some balance 5k+. I personally don't like those solicitations. Free parking no wifi.
This location is very incompetent, don't know how to open accounts or have understanding of the information for accounts along with when they say they will call you once they have things figured out they never call. Definitely avoid this location
Asking too much personal questions irrelevant to banking
Absolutely RUDE!!! Went in to do a lobby cash withdrawal, when the clerk saw the card was from another back she threw it at me and said “that’s not our bank”….mind you they DO cash withdrawals from non-member accounts with Debit cards. If that’s how they treat people, NO WAY I would dream of doing business with this bank.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 2.2 star rating with 40 reviews.
When is Truist open?
Truist is closed now. It will open tomorrow at 9:00 a.m.
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