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Truist
- Finance
- Midlothian, VA
About this business
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location details
1348 Sycamore Square Dr, Midlothian, VA, 23113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Very poor customer service and seems to be lacking of knowledge. I would say reflective of all branches maybe just this one. Go to another location
My check in a sizable amount was deposited at the Midlothian Branch. The teller said there would be no hold on the funds and the printed receipt verified the commitment. 2 days later they sent, by USPS mail, a letter stating that the hold would be for 7 days on ALL of the funds. Very poor customer service and the action was reinforced by the branch manager. Please notice the changes in recent Google reviews of this branch.
The people there have been helpful. I know with the merger things have been hard for them but everyone there has helped me out. I appreciate them all.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 3.6 star rating with 12 reviews.
When is Truist open?
Truist is closed now. It will open at 9:00 a.m.
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