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Truist
- Finance
- Waldorf, MD
About this business
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location details
3070 Leonardtown Rd, Waldorf, MD, 20601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Maria was very nice and helpful.
Drive through ATM took 200$ from my lady account and i went in to speak to someone about it. First the joke the lady behind the glass made was very inappropriate when the gentleman said he didn’t want all one dollar bills she is wearing a hijab by the way so while on the clock she can make inappropriate jokes but not fix a clerical error cause I’m not on the account for my lady when all I was trying to do was withdraw money like I do time and time again. So when she explained that I wasn’t on the account I explained I wasn’t... read more
This branch of Truist, specifically Maria Benitez, refused to honor an appointment I made on the Truist website for my 80 year old parents to access their safe deposit box. Instead she made my parents and me wait over an hour in line. This branch appears to place little priority on serving the elderly.
I’ve been waiting here in the drive-thru for quite some time, and it’s clear that customers inside are being prioritized over those of us waiting out here. The drive-thru is meant to provide quick and efficient service, but that’s not what’s happening. This needs to be addressed because it’s unacceptable to keep customers waiting this long without any acknowledgment or effort to balance the service. I’m dealing with the Muslim looking black girl. She’s very unpleasant. Maybe NOT to the higher ups in the bank but definitely t... read more
Definitely need to hire more customer service reps. You can’t run a busy bank with 2 tellers and 1 floor rep. This Truist location never use to be like this when the old Mgr. Was here. Dot know what’s going on but my time is of importance. Please fix this problem.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 2.1 star rating with 34 reviews.
When is Truist open?
Truist is closed now. It will open at 9:00 a.m.
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