Truist

Kimberly Schiffer 

on Google

2 months ago

This branch has the absolute worst “customer service.” When you walk in they don’t even look at you or acknowledge you. I waited 10+ minutes inside with two tellers working without looking at me when I finally asked if the bank was open and still had to wait for “service.” I avoid this branch at all costs and only go there on very rare occasions. Terrible. 

Tyler 

on Google

6 months ago

Vivian was awesome! Very patient, helpful and knowledgeable with account details and the mobile app. Thank you Vivian! 

Eric Thompson 

on Google

7 months ago

This branch manager is bad, like really bad. Witnessed multiple times of scolding her employees, treating them inferior, and rolling her eyes when her team asks simple questions. We are a customer that visits this branch a couple times a month and the tellers are so incredible, so pleasant/nice. However, the branch manager this week was beyond rude to me (a customer) for my normal deposit stuff. It is embarrassing (for the manager) to have such a bad attitude. Guess it’s consistent at least for her team and customers. We are... read more

yfunaro 

on Google

10 months ago

My workplace uses this bank so we have a commercial account with them. Every single time I bring a deposit to this bank, during my workday, I get into the drive thru lane marked Commercial. One problem is that everyone uses the Commercial Lane even if they're not which makes it inconvenient to sit in the drive thru for more than 20 minutes behind another customer while you’re on the clock and trying to be timely by using the drive thru in the first place. If you pull up to the window with no cars in front of you, it still ta... read more

J Bent (Karmaschaos) 

on Google

11 months ago

Awful…. Waited 30 minutes sitting in the drive thru with 0 contact…. They couldn’t be bothered to deal with any cars in the drive thru. Just had a simple deposit which took all of 2 minutes… why have 2 lanes open if you’re not even going to serve 1 of them….