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Truist
- Finance
- Richmond, VA
About this business
Location details
1300 E Parham Rd, Richmond, VA, 23228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
This bank is the slowest bank I've ever experienced. Compared to other banks this is 0/10
One person working the inside counter and two drive thru lanes on a Friday afternoon?! Waiting over 20 minutes with one person and two cars in line when I arrived.
I use Ally bank which does not have a physical location. I have always been able to make a withdrawal at any bank and pay the fee (which Ally reimburses me). Today I was told that I cannot in fact withdraw money and if I use one of their ATMs they would "try" to give me change from 20s to 100s. The older lady helped me and she was extremely rude, huffing/sighing at me. All I did was smile say thanks and leave. I am actually confused if this is a bank?Good luck coming here! There's a Bank of America across the street. A machi... read more
Truist is a dysfunctional bank. It's an embarrassment. Do not consider banking with Truist. Look for a local credit union. Here's a snapshot of our years of experiences as someone who was with Suntrust, and was grandfathered into Truist. • HELOC loan under BB&T wasn't locked in as we signed off and requested, and paperwork under BB&T was lost and never sent to us.We began getting letters from Truist in August, but dated for March, warning us that our APR was going up by 5%. We checked our loan account, and our credit line's ... read more
Frequently asked questions about Truist
How is Truist rated?
Truist has a 2.9 star rating with 30 reviews.
When is Truist open?
Truist is closed now. It will open at 9:00 a.m.
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